Shweta Shinde
Manager - Nursing
Pune
Summary
Dynamic and results-driven recruitment professional with over 8 years of experience in UK healthcare staffing. Proven track record of high billing, team leadership, and department-level strategy. Seeking a progressive role within a people-focused organization where I can apply my recruitment expertise, leadership skills, and operational insight to deliver growth and success.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Head of New Talent– New Acquisitions
ID Medical
11.2023 - 04.2025
- Spearheaded a high-priority internal growth initiative during a phase of rapid scale-up.
- Managed onboarding, training, and performance for all new consultants entering the nursing division.
- Improved early-stage conversion and billing ratios.
- Collaborated cross-functionally to optimize recruitment lifecycle and performance standards.
- Skilled at working independently and collaboratively in a team environment.
- Participated in various team projects, demonstrating an ability to work collaboratively and effectively.
Manager – UK Nursing Division
ID Medical
01.2019 - 10.2023
- Managed multiple recruitment teams, with direct oversight on billing, team performance, and process excellence.
- Turned underperforming desks into high-billing teams within 12 months.
- Oversaw a collective monthly billing of over £70,000.
- Over 1593200 revenue generated in total.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with health care professionals and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Team Leader
ID Medical
01.2018 - 01.2019
- Led a team of 5–8 consultants recruiting nurses for the UK healthcare sector.
- Regularly billed £15,000–£20,000 per month personally.
- Coached junior consultants and ran weekly pipeline reviews and performance sessions.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Monitored daily sales performance and provided feedback to each team member.
- Coordinated with other departments to provide smooth execution of sales initiatives.
Senior Recruitment Consultant
ID Medical
01.2017 - 01.2018
- Maintained strong billing performance while mentoring new joiners.
- Developed long-term client relationships across NHS Trusts and private hospitals.
- Averaged £15,000+ in monthly GP with consistent placements.
Recruitment Consultant – Nursing Division
ID Medical
11.2016 - 01.2017
- Joined as a junior recruiter and quickly ramped up to become a top performer in the team.
- Focused on sourcing, screening, and placing agency nurses across the UK.
- Built strong rapport with candidates, resulting in high retention and re-booking rates.
Customer Service Representative
Truconnect Mobile
08.2015 - 10.2016
- Supported the California-based LL process.
- Managed customer queries and backend updates via Citrix VDI System and Congnos Soft Loans.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Fulfilment Specialist – Platinum Services
Mphasis
08.2014 - 08.2015
- Handled order fulfillment, documentation and process coordination.
- Customer satisfaction with timely and accurate issue resolution with queries related to Credit cards.
- Employment verification.
Education
Bachelor of Science - Microbiology
Pune University
Fergusson College 05.2011 - 01.2014
HSC - CBSE
Army Public School
01.2009 - 01.2011
SSC - CBSE
Army Public School
01.2008 - 01.2009
Skills
Operations in Sales
New Acquisitions
Customer service
Team management
Supervision and leadership
Organization and Time Management
Presentation Skills
Documentation
Analytical Skills
Problem-Solving Skills
Eclipse Manager
Microsoft Office
Outlook
Training And Skills
- Training in Time Management, Presentation Skills, MS Office, Operations
- Strong documentation, analytical and problem-solving skills
- Tools used: Citrix VDI, Outlook, Congnos Soft Loans, ATS/CRM systems
Timeline
Head of New Talent– New Acquisitions
ID Medical
11.2023 - 04.2025
Manager – UK Nursing Division
ID Medical
01.2019 - 10.2023
Team Leader
ID Medical
01.2018 - 01.2019
Senior Recruitment Consultant
ID Medical
01.2017 - 01.2018
Recruitment Consultant – Nursing Division
ID Medical
11.2016 - 01.2017
Customer Service Representative
Truconnect Mobile
08.2015 - 10.2016
Fulfilment Specialist – Platinum Services
Mphasis
08.2014 - 08.2015
Bachelor of Science - Microbiology
Pune University
05.2011 - 01.2014
HSC - CBSE
Army Public School
01.2009 - 01.2011
SSC - CBSE
Army Public School
01.2008 - 01.2009
Similar Profiles
Shweta ShindeShweta Shinde
Head of New Acquisitions at ID MedicalHead of New Acquisitions at ID Medical
Rutuja TambatRutuja Tambat
Assistant Manager at ID MedicalAssistant Manager at ID Medical
RITIKA VARYANIRITIKA VARYANI
Principle Client Facilitator at ID MedicalPrinciple Client Facilitator at ID Medical
Pratik KawanePratik Kawane
Senior DevOps Engineer at KPIT Technologies LtdSenior DevOps Engineer at KPIT Technologies Ltd
Vaibhav R. KhedikarVaibhav R. Khedikar
Salesforce Developer at Hexaware TechnologiesSalesforce Developer at Hexaware Technologies