Shweta Tyagi
Business Analyst – Credit Risk
Noida
Summary
Business Analyst with 14 years of experience in credit risk analysis within banking; led initiatives for clients including Deutsche Bank that saved five hours weekly on reviews. Achieved a 20% reduction in feature development time through streamlined backlog management processes and improved user satisfaction ratings by 25% via effective requirement gathering techniques. Recognized for contributions with ISTQB certification and mentorship roles within cross-functional teams, fostering knowledge sharing among colleagues.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Analyst
Tata Consultancy Services
Noida
12.2015 - Current
- Coordinated complex stakeholder meetings focusing on requirements gathering within the BFSI sector; enhanced documentation practices led to a significant decrease in revision cycles
- Orchestrated weekly touchpoints dedicated solely to refining feature-level documentation based on evolving user feedback loops resulting in an immediate increase in satisfaction ratings collected post-implementation surveys reaching highs not seen before
- Conducted in-depth testing of credit risk rating analysis and credit evaluation processes, enhancing precision by identifying critical flaws that directly impacted loan approval decisions for over 500 applicants monthly
- Migrated over 15 complex applications from Flex to Angular framework, enhancing performance metrics by improving load times and responsiveness, resulting in an overall user satisfaction rating increase of 25%
- Analyzed user stories from diverse stakeholder groups totaling over twenty submissions; synthesized findings into actionable requirements that drove enhanced product features tailored specifically for end-user satisfaction
- Executed the decommissioning of outdated templates from legacy applications, streamlining data processing workflows and enhancing productivity for team members by reducing time spent on manual updates and moving on to strategic platforms
- Analyzed banking templates for rating analysis, credit risk assessment, non-performing loan tracking, and limit maintenance and FSCM
- Cultivated an environment for knowledge sharing by mentoring three subordinates from the QA Team; facilitated weekly sessions that guided in a documented process improvement reducing review times by 20%
Senior Test Engineer (Insurance domain)
EXL
Noida
02.2015 - 11.2015
- Executed comprehensive testing on critical application modules, including address changes and new enrollments; identified 15+ major bugs that increased system reliability and user satisfaction during the insurance onboarding process
- Conducted detailed analysis sessions centered around gathering input from prospective app users regarding necessary features while driving clarity on developmental priorities—most junior member responsible led findings presented during team reviews
- Prepared a robust framework of detailed test case documentation that streamlined verification processes; this approach discovered in identifying critical issues before deployment, increasing release readiness by three weeks
- Performed in-depth manual testing processes using Quality Center (QC), achieving a 100% compliance rate with established quality benchmarks for critical application functions within strict project timelines
- Generated comprehensive reports on defect tracking using QC, identifying key areas for improvement that led to a 25% reduction in recurring issues during subsequent testing phases of the insurance application
QA Engineer
Computer Science Corporation
Noida
09.2010 - 01.2015
- Engaged in weekly team meetings and detailed walkthroughs with development leads; collaborated to identify system functionality gaps, enhancing testing quality metrics that solved defect detection rates by 30% over six months
- Spearheaded end-to-end testing operations during each phase of the Software Development Life Cycle (SDLC); leveraged insights from manual tests leading to actionable findings that fixed three critical causes of system crashes
- Directed functional integration tests throughout the SDLC to ensure seamless component interactions across modules, leading to a reduction in post-release issue reports by 40% within three months of implementation
- Facilitated collaborative sessions across cross-functional teams while conducting thorough investigations into user interactions; ensured prompt diagnosis and correction of eight significant usability challenges before product release
Education
Bachelors of Technology - ECE
MECRC
Jodhpur07.2006
Skills
- Credit Risk Analysis
- Business Analysis & Requirement Gathering
- Stakeholder Management
- Agile Methodologies
- User Acceptance Testing
- Business Process Improvement
- Strategy Planning
- Software Development Life Cycle (SDLC)
- Scaled Agile framework
- User Experience (UX)
Certification
- Certification in Safe Agile
- ISTQB Certified
Accomplishments
- Have been to Onsite to Denmark and US for few months from CSC and EXL companies.
Techtools
- JIRA
- Confluence
- Excel
- SQL
- Tableau
- SharePoint
- HP Quality Center
- ALM
Timeline
Business Analyst
Tata Consultancy Services
12.2015 - Current
Senior Test Engineer (Insurance domain)
EXL
02.2015 - 11.2015
QA Engineer
Computer Science Corporation
09.2010 - 01.2015
Bachelors of Technology - ECE
MECRC
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