Summary
Overview
Work History
Education
Others
Certification
Timeline
Generic

Shwetabh

Kapurthala Town

Summary

Supply Chain Professional with 4 years of experience in Pan-India logistics, warehousing, distribution, and inventory management for Rs 5000+ Cr brands. Skilled in freight optimization, vendor management, network planning, and data-driven decision-making through dashboard analysis (Excel/Power BI). Proven record of reducing costs, improving service levels (95%+ SL), and delivering multi-crore savings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager (Warehouse Management)

ITC Ltd.
11.2023 - Current
  • Managed last-mile delivery operations for the Jammu and Chandigarh branches, servicing over 200 customers across Punjab, Haryana, Himachal Pradesh, and Jammu and Kashmir, supporting a combined monthly revenue of ₹400 crore, with a strict focus on TAT, SLA adherence, and customer coverage.
  • Ensured EHS and compliance preparedness for corporate and regional audits, driving continuous improvements in line with company policies and regulatory norms.
  • Managed end-to-end warehouse inventory using JDA WMS and SAP, ensuring high inventory accuracy, strict FIFO/FEFO compliance, and timely cycle counts to support smooth supply chain operations.
  • Handled vendor management for 50+ partners, conducting regular performance reviews, identifying operational gaps, and resolving issues to ensure uninterrupted site operations.
  • Maintained strong customer relationships across Modern Trade, General Trade, Emerging Channels, and Institutional customers, with dedicated servicing of Quick Commerce clients like Blinkit, Zepto, and Swiggy, enhancing customer experience and channel execution.
  • Improved vehicle utilization by 2.5% through SKU-wise truck planning, optimized loading patterns, and strategic deployment on high-freight lanes, resulting in annual freight savings of Rs 1.1 crore.
  • Enhanced Dedicated Vehicle (DV) performance, increasing monthly trips by 38%, and utilization by 6.38% through better trip planning and execution on profitable, resulting in Rs 25 lakh annual savings.
  • Improved on-time execution by 17.1% in primary distribution and 12% in secondary distribution, despite a volume rise of 5.2% and 9%, through vendor development, manpower planning, strategic fleet deployment, optimized truck placement, and clubbed deliveries for low-volume customers.
  • Reduced average customer complaint resolution time from 15 to 8 days, and secured No Objection Certificates (NOCs) from 75% of customers, improving customer satisfaction and service efficiency.
  • Improved modern trade appointment adherence from 92% to 98% by implementing fixed PDPs for Metro and Reliance, deploying account-specific dedicated vehicles, and enforcing vendor penalties for delayed transit.

Assistant Manager (Supply Chain & Logistics)

ITC Ltd.
02.2022 - 10.2023
  • Spearheaded pan-India transportation and network planning from 40 factories to 53 warehouses, maintaining a 95% service level.
  • Continuously monitored primary transportation costs and optimized freight costs through benchmarking, negotiation, direct deliveries from plants, utilization, a profitable vehicle mix, and utilizing the least cost vendor.
  • Collaborated with the Supply Planning team to optimize the network periodically to ensure reduced distance to market, thereby maintaining the fill rate, reducing out-of-stock situations, preventing stock aging, and ensuring inventory as per norms.
  • Executed closed-door/online negotiation through vendor profiling, first principal costing, due diligence, benchmarking, custom strategy formulation, and execution for scenarios including multiple lanes, truck types, and vendors.
  • Reduced Rs/kg movement in biscuits and beverages by 2.34% and 8% in FY23 vs. FY22, despite a 1.48% diesel freight rise.
  • Boosted direct delivery to distributors from 2% to 8%, leading to annual cost savings of Rs 1.5 crore.
  • Introduced rail movement of the biscuit and juice category for freight optimization, with less transit time, which resulted in savings of Rs 43 lakh in FY23.
  • Negotiated on 50+ lanes with 10+ vendors for 6 new factories established after the annual contract, and streamlined dispatch by establishing coordination between vendor and factory representatives.

Education

B.E. - Mechanical

Birla Institute of Technology
Mesra
05-2021

Others

Gardening lover and ardent reader of non-fiction novels.

Certification

  • Leadership and emotional intelligence, ISB

Timeline

Assistant Manager (Warehouse Management)

ITC Ltd.
11.2023 - Current

Assistant Manager (Supply Chain & Logistics)

ITC Ltd.
02.2022 - 10.2023

B.E. - Mechanical

Birla Institute of Technology

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