SHWETA MISHRA

Accomplished QA Lead with extensive experience at UnitedHealth Group, specializing in D365 CRM and ERP testing. Expert in test plan development and defect tracking, driving high-quality software delivery. Proven ability to collaborate cross-functionally, ensuring alignment with business needs while enhancing testing efficiency through automation frameworks.

• ISTQB Tester
• MB-310
  Microsoft Dynamics 365 Finance Functional Consultant

• Integrating MetLife's APIs with Microsoft Dynamics 365 (D365), CRM offers a seamless solution for enhancing customer relationship management, streamlining insurance operations, and improving client engagement. This integration facilitates real-time access to customer data, policy management, claims processing, and other insurance services directly within the CRM platform, ensuring better operational efficiency and customer experience.
• Asset Management Module for ERP System (MHA), The Asset Management module of an Enterprise Resource Planning (ERP) system plays a crucial role in managing an organization's physical assets, such as machinery, equipment, vehicles, buildings, and other long-term investments. In the context of MHA (Mental Health Agency) or any healthcare-focused ERP, Asset Management ensures the optimal tracking, maintenance, and utilization of assets while maintaining compliance with regulatory and industry standards.
• Medical Necessity (MEDNEC), This Project was a Field Validating Project, where a specific field was need to be validated which lead to major impact on business. Responsible for checking all the fields and tables by logging into DB2 and performing the regression testing. Running Compuware Xpeditor Code Coverage tool and ensuring that entire code has been covered for a particular module/program., Understand the requirements, Analysis and reviewing the DSS and analyzing the test scenarios., Communicating and Coordination with onshore team, Involving into the UAT Testing and enhancement closure, Creation of Test Plan and Test Strategy, Database testing.
• Episode of Care (EOC), proactively identifies claims that could process differently when additional claims or claim information becomes available. Therefore jeopardizing UHG's ability to effectively maintain and expand their strategic focus on CDH., Understanding the Business Requirement Specifications., Designing Test Cases, Execution of the test cases and reporting the bugs., Conducted Functional testing with Valid and Invalid inputs for positive and negative testing., Communicates with Functional Analyst on any issue clarifications., Preparing Defect report as per severity and priority Active participation in Bug triage meetings.