Shweta Nandkumar Bankar

Projects :

1. Entitlement Services (Number of members: 4)

Client Microsoft Inc.

• Analysis on the raised ICM to find the root cause of the problem (check the Jarvis logs to get the Error details)
• Do the code changes as per the task and raise the PR for the code changes.
• Provided advanced technical support for escalated issues from L1/L2 teams, ensuring timely resolution and minimal business disruption.
• Analyzed logs, performance data, and system configurations to identify root causes of recurring incidents.
• Handled critical incidents and outages, performed impact analysis, and coordinated with engineering teams for resolution.
• Documented problem records, performed root cause analysis (RCA), and implemented long-term fixes to prevent recurrence.
• Collaborated with cross-functional teams to restore service within defined SLAs and improve system resilience.
• Technology Used :.Net Micro services, Asp .Net, Azure, Cosmo DB .

2. MICS (Number of members: 9)

Client Microsoft Inc.

• Analysis on bug ,bug fixes and code changes as per requirement in React js file.
• Implement code changes as per the task and raise the PR for the code changes.
• Cooperated with project partners to develop system analysis and new system design based on client specifications.
• Delivered clear, actionable observations and offered targeted recommendations for business improvement.
• Technology Used: React, Asp .Net, Powerapps, CRM.

Projects :

1. ITract (Training Records & Compliance Tool) (Number of members: 7)

• Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
• Designed .NET Web Forms using MVC.net and jQuery in Microsoft visual studio 2019 to keep track of the employee training curriculum activity and assign Training as per business Process.
• Designed data structure and stored procedure on sql server 2014.
• Created detailed knowledge base articles and SOPs for L1 and L2 teams to reduce issue escalation rate.
• Delivered post-incident reports and RCAs to clients and internal teams with clear, actionable insights.
• Technology Used :MVC.net, SQL Server 2014, SSRS report, HTML, CSS and JAVA Script.

2. DUPONT SPECIALTY PRODUCTS USA, LLC (Number of members: 7)

• Coordinating with 7 team members and engaging them for Knowledge transfer of Applications.
• Code debugging to understand the structure of the existing applications and database analysis to understand the database query and connection to the application to resolve the issues.
• Identified issues, analyzed information and provided solutions to problems.
• Technology Used :Asp.net, C#, CSS, HTML and SQL Server 2008

Projects :

1. Employee Curriculum Track (Number of members: 1)

• Designed .net Web Forms using asp.net in Microsoft visual studio 2010 to keep the track of the employee curriculum activity.
• Designed data structure and stored procedure on sql server 2008.
• Technology Used :Asp.net and SQL Server 2008

2. Cheque Truncation System (CTS) (Number of members: 3)

• Designed .net Web Forms using asp.net in Microsoft visual studio 2010 to provide a better and efficient processing of the cheque.
• The physical instrument is truncated at presenting bank end. The images & data of collected instrument captured at presenting bank would travel electronically to drawee bank for processing same day. The Return cycle would be completed next day & settlement is completed on completion of settlement process
• Designed data structure and stored procedure on oracle and SQL server 2008.
• Technology Used :Asp.net and Oracle Database

3. National automated clearing house (NACH) (Number of members: 5)

• Designed .net Web Forms using asp.net in Microsoft visual studio 2010 to provide a better and efficient mandate based debit service to the banks.
• Designed data structure and stored procedure on oracle and sql server 2008
• Part of Development Team that designed the Inward and Outward Process of NACH.
• It exchanges and processes the mandate information electronically with defined timelines for acknowledgement/confirmation. Each mandate needs to be accepted or rejected by debtor Bank before the user initiates a transaction.
• Technology Used : Asp.net, C#, HTML, CSS, SQL Database and Oracle Database