Shwetha Vishrut
Bengaluru
Summary
Results-driven storage professional with 17 years of experience in managing and leading teams. Expertise in storage area networks (SAN) administration, technical troubleshooting, team coordination, and implementing ITIL processes. Proven track record of achieving goals and maintaining high-performance standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Service Engineer Expert
Fujitsu Consulting India Private Limited
Bengaluru
10.2022 - 06.2023
- Led and managed the storage team, providing training and mentoring
- Troubleshot and resolved storage-related issues promptly
- Coordinated with support teams and vendors for issue resolution
- Implemented corrective actions to minimize downtime.
Technical Specialist
HCL Technologies
Bengaluru
05.2015 - 10.2022
- Administered and maintained SAN environments across data centers
- Managed storage devices from IBM, HP, Brocade, Cisco, and Netapp
- Handled storage provisioning tasks based on client requirements
- Performed firmware upgrades and managed remote replications
- Utilized tools like IBM Spectrum Control and Storage Insights for performance analysis
- Managed team, rostering, knowledge transfer, and maintained trackers
- Managed uplifting of CVO volumes in GCP and performed GCP upgrade.
Technology Analyst
Infosys Ltd
Bengaluru
12.2014 - 04.2015
- Monitored storage alerts and coordinated with support teams
- Provided updates to customers on issue resolution.
SAN Storage Admin
IBM India Pvt Ltd
Bengaluru
02.2008 - 11.2014
- Managed SVC and various storage devices
- Worked on firmware upgrade projects for different storage devices
- Managed TPC application server.
Technical Support Representative
CLI3L e-Services Limited
Bengaluru
11.2006 - 02.2006
- Provided technical solutions to customers over the phone.
Education
Bachelor of Engineering in Electronics & Communication -
H.M.S Institute of Technology
12.2004
Department of Pre-University -
Tumkur
04.2000
SSLC -
Tumkur
04.1998
Skills
- Agile Scrum Master
- Google Cloud Platform
- IBM SVC
- IBM DS8K
- IBM V7000
- IBM Flash
- NetApp
- HP 3PAR
- Cisco Switches
- Brocade
- Virtual Instruments
- IBM Spectrum Control
- IBM Storage Insights
Certification
- Certified Scrum Master
Timeline
Technical Service Engineer Expert
Fujitsu Consulting India Private Limited
10.2022 - 06.2023
Technical Specialist
HCL Technologies
05.2015 - 10.2022
Technology Analyst
Infosys Ltd
12.2014 - 04.2015
SAN Storage Admin
IBM India Pvt Ltd
02.2008 - 11.2014
Technical Support Representative
CLI3L e-Services Limited
11.2006 - 02.2006
Bachelor of Engineering in Electronics & Communication -
H.M.S Institute of Technology
Department of Pre-University -
Tumkur
SSLC -
Tumkur
- Certified Scrum Master
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