Zoho CRM
Shyam Sundar
Sales Specialist
Bangalore
Summary
Aspiring Sales and Business Development Enthusiast with about 4+ years of expertise in product sales and development split into 3 years in B2B and 1 year in B2C sector.
Ex Zoho-ite || Skill - Lync (YC 19)
I am a hustler with a passion to learn and contribute for the growth of Startups. Currently exploring Sales Managerial and leadership roles.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Inside Sales Specialist
Skill-Lync (YC 19)
Bangalore
05.2022 - 12.2022
- Conducted extensive market research for effective lead generation and product research for a portfolio of over 250+ distinct products ( Master's Certification Programs for Engineering Graduates)
- Maintained up-to-date knowledge of available products & Emphasized product features based on analysis of customers' needs to maximize sales potential.
- Developed and documented a Sales Plan and Strategy focusing on (i) Lead generation (ii) Objection handling (iii) Pipeline building & (iv) Urgency creation.
- Exhibited consistency in achieving weekly/monthly sales quotas thereby staying among the top 10% of performers.
- Collected and conveyed constructive customer feedback to respective product and cross functional teams.
- Handheld a team of 3 freshers and successfully improved the collective conversion rate and productivity.
Founding Team Member
Yogalakshmi Enterprises
Chennai
08.2021 - 04.2022
- Shaped business development solutions for the HR and Finance departments.
- Directed technological improvements, reducing waste and business bottlenecks.
- Oversaw business-wide changes to modernize procedures and organization.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Sales Development Representative
Zoho Corporation
Chennai
05.2019 - 07.2021
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Employed consultative approach to assess customer needs and business challenges.
- Won new business by articulating full value of company's capabilities to prospects.
- Worked independently with minimal supervision.
- Presented professional image consistent with company's brand values.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers.
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Consulted with businesses to supply accurate product and service information.
- Built relationships with customers and community to promote long term business growth.
- Prepared and deliver customer sales quotes.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Achieved or exceeded company-defined sales quotas.
- Quoted prices, credit terms and other bid specifications.
- Negotiated prices, terms of sales and service agreements
- Contributed to company revenue by securing $200K in product sales.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Machine Operator
Integral Component Manufacturers Pvt Ltd
Chennai
07.2018 - 01.2019
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Manually set up machinery, lathes and grinders.
- Operated machining equipment safely with team of operators.
- Maintained equipment performance by lubricating and cleaning components.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Oversaw logistics and inventory management for storeroom.
Education
Bachelor Of Engineering - Mechanical Engineering
Saveetha Engineering College ( Anna University )
Chennai, India 08.2014 - 03.2018
Skills
Consultative sales strategies
Expertise in cold calling
Customer Relationship Management
Sales expertise
Database Management
B2B sales
Prospect qualification
Adept multi-tasker
Tenacious follow-up
Solution development
Active Listening
Planning and Coordination
Accomplishments
- Achieved Sales Targets consistently for 8 quarters in a row at Zoho and 2 quarters in a row at Skill-Lync
- Drove the highest sales volume for one account in SMB segment for South India Territory, garnering $24K annual contract, completing the entire sales cycle for the particular account within a month.
- Was among the Top 5 performers consistently in a sales cluster of 70 individuals.
Software
Leadsquared
MS Excel
LinkedIn Sales Navigator
Timeline
Inside Sales Specialist
Skill-Lync (YC 19)
05.2022 - 12.2022
Founding Team Member
Yogalakshmi Enterprises
08.2021 - 04.2022
Sales Development Representative
Zoho Corporation
05.2019 - 07.2021
Machine Operator
Integral Component Manufacturers Pvt Ltd
07.2018 - 01.2019
Bachelor Of Engineering - Mechanical Engineering
Saveetha Engineering College ( Anna University )
08.2014 - 03.2018