Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Disclaimer
Certification
Accomplishments
Timeline
Generic

Shyju pp

Bangalore

Summary

With diverse experience in Windows IT infrastructure as well as good command in the areas of IT Operations, Solutions, administering, installing & maintaining the Systems and Servers, intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Consultant

Capgemini ( Client - AXA)
Bangalore
03.2022 - Current
  • Responsible for troubleshooting on Microsoft Windows Server Administration Windows 2k8/12/16
  • Analyzing High CPU, High Memory, Slow Performance, Serve hung, Memory issues, Bug Checks, Memory Dump and providing RCA
  • Installed several hotfixes and patches on windows servers to eliminate vulnerabilities
  • Creating Users and assigning privileges to them and managing Users & their password
  • Perform and verify daily AD health checks
  • Performing Active Directory security audits and reviews
  • Troubleshooting and resolving Active Directory related issues
  • Keep track of all our certificates in use and renew them before the due date
  • Active directory vulnerability remediation through Ping Castle tool
  • Domain controller OS upgrades
  • Active directory Disaster recovery
  • Assist in management and support of internal and external DNS systems
  • Assist in management and support of internal DHCP architecture and scoping
  • Managing DFS, creating folders, mapping shared path and providing security access based on request
  • Managing VMware infrastructure environment with ESX servers and virtual machines
  • Creating and managing virtual machines and installing VM Tools into VM’s
  • Configuring alarms and Manage task, events, and alarms
  • Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts
  • Created clones from existing VMs (both live and powered-off)
  • Deployed several VMs from Templates and customized their configurations as needed
  • Apply patches, update, and upgrades to Esxi Host
  • Responded to server down alerts in a timely manner and brought them up via HP iLO/ Dell DRAC
  • Managed Azure resources, including virtual machines, virtual networks, and storage accounts.
  • Symantec endpoint protection remediation
  • Provided Transition KT of entire infrastructure to WIPRO.

Windows and VMware Admin (L2)

Accenture ( Client - Telstra)
06.2020 - 03.2022
  • Installed several hotfixes and patches on windows servers to eliminate vulnerabilities
  • Managing VMware infrastructure environment with ESX servers and virtual machines
  • Performed daily system monitoring to ensure optimal performance of all virtualized systems.
  • Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
  • Upgraded existing hardware to ensure compatibility with new versions of VMware products.
  • Configuring alarms and Manage task, events and alarms
  • Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts
  • Created clones from existing VMs (both live and powered-off)
  • Deployed several VMs from Templates and customized their configurations as needed
  • Managing ESXi hosts through VxRail Manager
  • Involved in Troubleshooting ESX host issues with VMware
  • Apply patches, update and upgrades to Esxi Host
  • Responded to server down alerts in a timely manner and brought them up via HP iLO/ Dell DRAC
  • Worked on WSUS for Windows OS deployment and Patch Management
  • Increasing Disk Space to meet client Requirements
  • Installing MacAfee agent and keeping DAT up to date
  • Maintaining Assets Inventory and documentation.

IT Engineer

Autoliv (Pay role of Pacer Automation Pvt Ltd)
02.2018 - 06.2020
  • Installation & Configuration of Win XP Win 10, windows 2012,2016 R2 servers
  • Responsible for server deployments, which include application installations, operating system updates and security patches
  • Creation/Deletion of active directory users, managing users, computers, groups, and OU’s
  • Responsible for providing folder permission to users and managing project related data
  • Taking snapshots of virtual machines in case of any update
  • Installing application in VM’s and resolving related issues
  • Application and image deployment with the help of SCCM
  • Working with vendors to resolve technical issues on application and license related
  • Taking up the user’s email client issues and login into their remote systems
  • Configuring and troubleshooting Microsoft Office products
  • Responsible for tracking hardware and software inventory
  • Monitoring and resolving day to day issues of the end user on ticketing basis using service desk tool within the SLA timing
  • Responsible for IT Vendor management
  • Evaluate and recommend hardware requirement and up gradation
  • Responsible for IT Procurement and Asset management
  • Handle Audits of IT department
  • Manage company IT assets and maintain updated record of asset details
  • Server management and data backups.

Contract Engineer

Aeronautical Development Agency, DRDO (Bee Gee Facility Services and KCTRONICS)
01.2016 - 12.2017
  • Installing, Configuring & Troubleshooting Hardware Level in Desktop Computers, Laptops and Servers
  • Upgrade operating systems and applications on all servers and network computers
  • Routine system administration tasks like file system creation and recovery, setting file permissions and managing quota, giving access permission
  • Installing, configuring, and troubleshooting File and Printer Server
  • Maintains I.T
  • Records and tracking for area of responsibility.

Education

B- Tech - Mechanical Engineering

Kannur University
Kannur
05-2015

Skills

  • Implement, Configure, Manage & Support Windows based infrastructure
  • Managing VMware infrastructure
  • Administered AD environments, managing user and group accounts, Group Policy Objects (GPOs), and AD replication
  • Strong understanding on AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
  • PKI Certificate management
  • Systems documentation
  • Vulnerability Managemnet
  • Systems performance monitoring
  • Installation, configuration, and maintenance of physical servers
  • Management of Azure resources including virtual machines, virtual networks, and storage accounts
  • Troubleshooting of Virus & Malware related issues with various Antivirus solutions
  • Ticketing tool – Service now
  • 24x7 support

Personal Information

  • Father's Name: K Krishnan
  • Gender: Male
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Malayalam
  • Kannada
  • Tamil

Disclaimer

I hereby declare that the above stated information is true to the best of my knowledge and belief.

Certification

Azure Fundamentals AZ-900 , updating Azure administrator associate az-104

Accomplishments

  • Best employee of month

Timeline

Consultant

Capgemini ( Client - AXA)
03.2022 - Current

Windows and VMware Admin (L2)

Accenture ( Client - Telstra)
06.2020 - 03.2022

IT Engineer

Autoliv (Pay role of Pacer Automation Pvt Ltd)
02.2018 - 06.2020

Contract Engineer

Aeronautical Development Agency, DRDO (Bee Gee Facility Services and KCTRONICS)
01.2016 - 12.2017

B- Tech - Mechanical Engineering

Kannur University

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