Accomplished Senior Branch Credit and Operation Manager with a proven track record at Cholamandalam Investment & Finance Company, adept in decision-making and team leadership. Recognized for enhancing customer satisfaction and streamlining operations, demonstrated through a significant cash integrity resolution at Larson and Toubro Finance Ltd. Skilled in business development and customer relationship management, consistently achieving and surpassing performance goals.
BCOM Secured Bussines and Personnel Loan
1.Handling The Complete Branch Related Credit and Operation Role From Login to Disbursement Payment Release.
2.Under My Team one credit operation executive each Branch 3.Currently Handling the Gulbarga and shapur branch .
4. Doing the PD s at Field Level analysis the cibil And Property doc .
5.Preparing the The CAM and recommending the case To Next Level .
6.Accomplished multiple tasks within established timeframes.
7.Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
8.Cross-trained existing employees to maximize team agility and performance.
1.Handling The Territory Related Risk Monitoring Activity.
2.Checking Post , Pre Disbursement And Collection Audit of All Clients at Field Level .
3.Branch Audit Of all Branches of Territory
4.Staff Back Ground Verifications .
Achievement's
1. During The LTFS Identified Around 20lakh Cash integrity Issue
2.Got The 4 times appraisal with Rating of V
3. Got Three Times awarded by Wall of fame at pan india Level.
As A Credit Officer In SLI Dept.(Micro Loans )
1.Visiting The Customer of JLG Customer Analyzing the CIBIL and providing Credit Literacy to customers .
2.Doc Verification and Process The case for Further stage for approval.
Sales Officer SLI (micro laons )
1.Doing The Marketing activity at market sourcing the JLG and Existing SHG Groups Forming the Group.
2.Providing the credit literacy and various benefits of Product
3. Generating the CIBIL and Doing the Login with Required Doc and Getting The approval from Credit Team .
4. SB account Opening Process will be Done each customer from my End .
5 . Selling the cross sale of Brach Retail Products Like Insurance , TW loan , car Loan , personnel loan , Bussiness Loan , Home Loans and Doing the RD ,FD Getting the Separate Incentive For It .