Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
INTERNSHIPS
Timeline
Generic
SIDDALINGAYYA MENTIGERI

SIDDALINGAYYA MENTIGERI

Belgaum

Summary

Experienced and effective Operations-Manager bringing forth Valuable industry experience and a passion for Management Results oriented with a proven track record of improving Overall operations within a company or department. Adept in Analytical thinking, strategic planning, leadership and the Management of Staff and Procedures.

Overview

4
4
years of professional experience

Work History

Customer Support Associate

More supermarket retail private Ltd
Belgaum
08.2018 - 01.2021
  • Learn about our products and provide customers with accurate information regarding discounts and pricing to customers.
  • Greet and direct customers as they enter the store.
  • Listen to customer feedback and pass it on to the store manager.
  • Keep customers informed about the latest discounts and special offers.

Customer Relation Manager

Fabindia private Ltd
Belgaum
02.2021 - 12.2021
  • Building and maintaining profitable relationships with key customers.
  • Oversee the relationships with customers managed by the team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Developed and implemented customer relations policies and procedures.
  • Monitored customer service standards to ensure high levels of customer satisfaction.
  • Conducted regular staff meetings to discuss customer feedback, complaints, and suggestions.

Warehouse Manager

Go buyeazzy private Ltd
Bijapur
01.2022 - 12.2022
  • Warehouse managers oversee all day-to-day operations of a facility, including budgets, inventory, logistics, storage, shipping, and receiving.
  • Manage and supervise warehouse personnel.
  • Implement policies and procedures to create a safe, organized, and productive work environment.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Utilized inventory management software to track stock levels and maintain accurate records.

Operation Manager

Jarvis Technology and Political Consulting private Ltd
Mysore
01.2023
  • In this company my role is operation manager
  • My under 5 Team Leaders are working
  • Develop objectives for the call center's day-to-day activities.
  • Prepare reports for different departments.
  • Evaluate performance with key metrics.
  • Hire, coach, and provide training to personnel to maintain high customer service standards.
  • Monitor and improve ordering, telephone handling, and other procedures.
  • Attending meetings and conference calls with a state leader.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Education

Bachelor of Business Administration -

Rani Channamma University
Belgaum
09.2020

Skills

  • Advance Excel
  • Operation management
  • Project Management
  • Decision Making
  • Ability to Work Team
  • Fast learner
  • Inventory Management
  • Leadership
  • Risk Management
  • Strategic Planning
  • Microsoft Office

Hobbies and Interests

Book reading, Movies watching, Traveling

Languages

Kannada, English, Hindi, 

INTERNSHIPS

  • The employee Satisfaction in retails at More supermarket retail private Ltd

    Belgaum

  • It's great to hear I that Completed 6 weeks Project in More super market company I Learn Lot of thinks in Employee Welfare and Employee Grievances and employee Relations.

Timeline

Operation Manager

Jarvis Technology and Political Consulting private Ltd
01.2023

Warehouse Manager

Go buyeazzy private Ltd
01.2022 - 12.2022

Customer Relation Manager

Fabindia private Ltd
02.2021 - 12.2021

Customer Support Associate

More supermarket retail private Ltd
08.2018 - 01.2021

Bachelor of Business Administration -

Rani Channamma University

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