Siddartha Khetan
Bengaluru
Summary
I'm passionate about driving marketing processes and customer engagement, to satisfy business goals.
After striving hard under excellent mentors and taking various challenging tasks in professional life, have developed good interpersonal skills.
This experience has taught me that learning never stops.
It would be an honor to apply my skills in contributing to the continued growth and success of your organization.
Can we setup a date and time to check out the possibilities? I'm positive it will be a valuable experience for both of us.
Overview
10
10
years of professional experience
Work History
Senior Associate - Customer Success
Capillary Technologies
04.2024 - Current
- Answering to various queries of client and helping them with their requests.
- Maintaining account health and to improve better NPS scores.
- Product Consulting to achieve business use cases.
- Reporting to clients on various aspects and suggesting engagement activities
Senior Marketing Executive
Capillary Technologies
08.2022 - 03.2024
- Developed marketing plans based upon extensive research and prospects targeted.
- Analyzed marketing campaigns using key metrics and performance indicators.
- Completed and submitted monthly and quarterly reports to support executive decision making.
- Executed various retention and engagement campaigns along with Facebook Ads
- Co-ordination with various teams to ensure smooth execution of campaigns
- Reporting to clients on performance and planning next steps to maintain/improve ROI
Manager SEO
EC-Council
05.2021 - 08.2022
- Responsible for checking and maintaining on-page SEO activities
- Search and execution of appropriate backlinking opportunities
- Co-ordination with content and design team to prepare collaterals for campaigns
- Executing all email marketing work
- Building and maintaining relationship with various influencers and partners
- Supervising all other marketing related activities.
Marketing Executive
Universal Realtors Pvt Ltd
10.2017 - 04.2021
- Assisting Dy General Manager in all marketing activities
- Maintaining all expense records with respect to marketing
- Supervising all events conducted like Property shows and other get together with prospects
- Executing all purchasing work with respect to marketing requirements
- Monitoring the work of Digital Marketing agency
- Maintaining relation with various channel partners and vendors.
Assistant Operations Manager
Anand Events
07.2014 - 06.2017
- Supervising Hospitality, Floor Management and Logistics
- Co-ordination with Vendors
- Managing of back-end department.
Education
Bachelor of Commerce: Commerce -
Indira Gandhi National Open University
12.2018
Aircraft Maintenance Engineering | Certification - Aircraft Maintenance
Utkal Aerospace & Engineering
06.2012
Skills
- Customer Engagement
- Content Management
- Web Analytics
- Analytical Skills
- Problem Solving
- Email Marketing
- Funnel Building
- Basic HTML and WordPress
- SEO
Timeline
Senior Associate - Customer Success
Capillary Technologies
04.2024 - Current
Senior Marketing Executive
Capillary Technologies
08.2022 - 03.2024
Manager SEO
EC-Council
05.2021 - 08.2022
Marketing Executive
Universal Realtors Pvt Ltd
10.2017 - 04.2021
Assistant Operations Manager
Anand Events
07.2014 - 06.2017
Bachelor of Commerce: Commerce -
Indira Gandhi National Open University
Aircraft Maintenance Engineering | Certification - Aircraft Maintenance
Utkal Aerospace & Engineering
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