Experienced Business Intelligence (BI) and Infor GenAI Specialist with over 22 years of expertise in designing, developing and optimizing advanced BI solutions, enterprise reporting systems, and AI-driven analytics frameworks. Adept at integrating Infor GenAI capabilities into enterprise applications to enhance decision-making through generative AI, natural language processing, and intelligent automation.
Proficient in BI tools such as BIRST, MicroStrategy, Cognos, Business Objects, Tableau, and ETL platforms like Informatica and Ab Initio. Strong background in data warehousing, dimensional modeling, and ERP integration (SAP, PeopleSoft, JD Edwards). Demonstrated success in delivering measurable business outcomes across industries, including airlines, banking, manufacturing, retail, and pharmaceuticals.
Skilled in UNIX scripting, Teradata utilities, and data modeling using ERWIN and Oracle Designer. Recognized for technical leadership, innovative problem-solving, and the ability to bridge traditional BI with cutting-edge AI technologies.
Infor
Global enterprise software company specializing in industry-specific cloud solutions.
Role Summary:
Architected and developed the BI module for the Infor XA ERP platform, ensuring high performance and functionality.
Key Contributions:
Harte-Hanks
Leading provider of direct marketing strategies, enabling personalized customer engagement across the lifecycle.
Role Summary:
Handled end-to-end development and support of marketing databases, including data processing, issue resolution, and disaster recovery.
Clients: NEA, TD Bank, Sallie Mae, Toyota, TJX, Boscov's, Bed Bath & Beyond
Tech Stack: Ab Initio, UNIX, Oracle, Netezza, Trillium, UNICA, Control-M, Mantis
Microsoft (Client Project)
Provided third-level support and minor enhancements for Microsoft database applications.
Role Summary:
Handled data analysis, development support, and major data processing activities including issue resolution, disaster recovery, data and server migrations.
Key Contributions:
Tech Stack: INFORMATICA, MS SQL Server, Azure
Global Product Reporting & Analysis Team
Focused on global product analysis, marketing insights, and product traceability through various sales channels, integrated into the Enterprise Data Warehouse.
Role Summary:
Collaborated with business teams for requirement gathering, documentation, and process design. Led architecture, design, and implementation of data objects and structures aligned with the enterprise data model and data marts.
Key Contributions:
Tech Stack: HP AIX, Ab Initio, Teradata, ERWIN, AUTOSYS, MS SQL Server, UNIX, BTEQ, MicroStrategy
HCL Technologies – Readers Digest Project
HCL secured the contract to manage the complete IT infrastructure for Readers Digest, with a focus on delivering strategic marketing business intelligence solutions.
Role Summary:
Led the design, development, testing, and deployment of BI enhancements aligned with evolving business and marketing requirements. Architected and implemented functional modules across standardized environments.
Key Contributions:
Tech Stack:
HP AIX, Ab Initio , TOAD, Cognos EVWEB, ERWIN, Oracle, MS SQL Server
Citigroup – Global Wealth Management Division
Centralized data services team supporting multiple departments across Citigroup’s Global Wealth Management division.
Role Summary:
Led data strategy, architecture, and services to support demographic and financial data analysis for MYFI accounts. Managed data integration from various systems into enterprise data marts.
Key Contributions:
Tech Stack:
IBM AIX, DB2, Ab Initio , Linux, ERWIN, Oracle
GEICO – Enterprise Data Warehouse (EDW)
GEICO’s EDW hosts critical enterprise-wide data supporting key business decisions, with data marts exceeding 140 TB in size.
Role Summary:
Supported 24/7 EDW operations, including monitoring, error resolution, and process optimization. Collaborated with business teams for requirements gathering and process design.
Key Contributions:
Tech Stack:
IBM AIX, DB2, ERWIN, Ab Initio, MicroStrategy, Microsoft Visio
Citigroup/Smith Barney – Central Database (CDB) CDB serves as the central database for Citigroup/Smith Barney, supporting time-sensitive, business-critical operations.
Role Summary: Collaborated with downstream systems and business teams for requirements gathering, documentation, and process design. Developed Ab Initio graphs to meet evolving business needs.
Key Contributions:
Tech Stack:
Ab Initio, Linux, ERWIN, DB2EE 8.1, Oracle 10g, JDK 1.4
Georgia-Pacific
One of the world’s leading manufacturers and distributors of tissue, pulp, paper, packaging, building products, and related chemicals.
Role Summary:
Worked on enhancement initiatives guided by MBM (Market-Based Management) principles under Koch Industries. Focused on revising data models and automating data processes to align with evolving business needs.
Key Contributions:
Tech Stack:
Ab Initio, HPUX11i, Control-M, ERWIN, Oracle 8i, SQL Server
Citigroup – CitiCapital
Formed to manage Citigroup’s commercial finance acquisitions, including The Associates, Copelco, and American Equipment Leasing.
Role Summary:
Developed automation scripts and provided production support for data processing systems. Investigated and documented data sources to support downstream reporting and analytics.
Key Contributions:
Tech Stack:
Ab Initio , HPUX, SQL Navigator, Maestro, Oracle 9i, Microsoft Project
Georgia-Pacific – Business Improvement Process (BIP) Initiative
A global leader in manufacturing and distributing tissue, pulp, paper, packaging, building products, and related chemicals.
Role Summary:
Contributed to the BIP initiative aimed at identifying cost savings within the North American Consumer Products Organization. Focused on developing custom ETL components and ensuring process reliability.
Key Contributions:
Tech Stack:
Ab Initio , HPUX11i, Oracle 8i, SQL Server
Harte-Hanks
A leader in direct marketing strategies, enabling deeper customer insights and personalized engagement.
Role Summary:
Led ETL process optimization and standardization across the enterprise. Focused on performance tuning, incremental loading, and quality control in Ab Initio environments.
Key Contributions:
Tech Stack:
Ab Initio, Red Hat Linux, Trillium, UNICA, ERWIN, Oracle
ETL Developer – Global Transaction Monitoring
Client: AMEX
Role Summary:
Supported the globalization, tracking, and monitoring of corporate customer transaction processing across international systems. Focused on automation and validation of data workflows.
Key Contributions:
Tech Stack:
Ab Initio , Sun Solaris, IBM MQ-Series, IBM WebSphere, IBM Mainframes, Stratus Server, DB2
Sr. ETL Lead / Informatica Administrator
Client: SOURCEONE Health Care Systems
Project via CadenceQuest
Role Summary:
Led the customization of a BI solution integrated with JD Edwards OneWorld ERP, focusing on data warehousing and reporting for key business functions.
Key Contributions:
Tech Stack:
Informatica , MS SQL Server, Oracle, IBM DB2, JD Edwards OneWorld, MicroStrategy, ERWIN, Microsoft Visio, Windows NT/2K
Client: Southwest Airlines
Role Summary:
Gathered and transformed data from multiple sources to align with business logic and mapped it into the target Teradata database. Focused on optimizing data processing through parallelism.
Key Contributions:
Tech Stack:
Ab Initio, IBM Mainframes, Oracle, Cognos, Teradata, Sun Solaris, Windows NT/2K
Cloud Platforms: Amazon Web Services (AWS), Microsoft Azure
Data Warehousing & ETL Tools: Informatica, Ab Initio
Reporting & BI Tools: Business Objects 5.x (Web Intelligence, Broadcast Agent, InfoView), Cognos Series 7 (Impromptu, Transformer, IWR, PowerPlay), MicroStrategy, Infor BIRST Analytics, Infor Gen AI
Data Modeling Tools: Designer 2000, ERwin
Databases: Oracle, SQL Server 2000, NCR Teradata, MySQL, UDB, DB2, MS Access
Programming & Scripting Languages: C, C++, Visual C++, Java, Visual Basic, Pyhton, SQL, PL/SQL, Shell Scripting (Csh, Ksh, BASH)
Web Technologies: ASP, JavaScript, HTML, DHTML, Perl, XML, XSLT
Utilities & Tools: TOAD 7.x, PVCS, AutoSys 4.0, Control-M, SQL Navigator, Universal Data Access Tool, ASG-ZENA, Oracle Discoverer Desktop, EV-WEB