Siddhant Borkar
Pune
Summary
Dynamic and results-driven professional with experience at Regenta Central Grand Exotica, excelling in customer service and team collaboration. Proven ability to enhance front desk efficiency and manage guest interactions effectively. Skilled in PMS systems and active listening, committed to delivering exceptional service and maintaining high standards.
Overview
2
2
years of professional experience
Work History
Industrial Training Intern – Front Office & Housekeeping
Regenta Central Grand Exotica
Pune
02.2025 - 04.2025
- Facilitated check-ins and check-outs to enhance front desk efficiency.
- Collaborated with housekeeping on room inspections and coordination tasks.
- Acquired proficiency in PMS systems and guest interaction management.
Customer Service Associate
Baskin Robbins
Pune
06.2023 - 06.2024
- Delivered excellent customer service and ensured satisfaction.
- Managed billing, POS operations, and cash handling.
- Maintained hygiene standards as per company policies.
- Handled inventory checks and daily stock.
Education
HSC -
Modern Junior College
Yamunanagar01.2023
SSC -
Amrita Vidyalayam English Medium School
YAMUNANAGAR, NIGDI PUNE 41104401.2021
Bachelor of Science - Hospitality Studies
CES’s Dr. Arvind B. Telang Institute of Hotel Management, Chinchwad
Pune Skills
- Active Listening
- Basic Computer Knowledge
- Team Collaboration
- Time Management
Languages
English, Hindi, Marathi
Hobbies and Interests
Bike Riding, Traveling, Love to hear music
Timeline
Industrial Training Intern – Front Office & Housekeeping
Regenta Central Grand Exotica
02.2025 - 04.2025
Customer Service Associate
Baskin Robbins
06.2023 - 06.2024
HSC -
Modern Junior College
SSC -
Amrita Vidyalayam English Medium School
Bachelor of Science - Hospitality Studies
CES’s Dr. Arvind B. Telang Institute of Hotel Management, Chinchwad
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