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Associate Principal Engineer

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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Business Analyst Consultant with 2.5 years of experience supporting Microsoft Dynamics 365 Business Central implementations and enhancements. Proficient in understanding business processes, conducting gap analysis, and preparing clear functional documentation. Experienced in collaborating with technical teams, supporting UAT, and ensuring solutions align with business objectives. Recognized for adaptability, structured problem-solving, and effective stakeholder communication.

Adaptable office assistant skilled in office management, inventory control, and project coordination. Known for strong organizational skills and technical proficiency in MS Excel and Adobe Photoshop, committed to enhancing operational efficiency.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Dynamic safety professional with extensive experience at INTERGLOBE AVIATION LTD, excelling in compliance and risk assessment. Proven track record in implementing safety policies and conducting thorough workplace inspections. Strong communicator and empathetic leader, fostering a culture of safety and accountability while enhancing operational efficiency. Skilled in incident investigation and emergency response planning.

SAP Ariba Consultant with 3+ years of experience specializing in upstream processes. Experienced in Supplier Lifecycle and Performance Management, Contract Management, SAP Ariba Sourcing, SAP Downstream, SAP S/4HANA, API-driven integrations on SAP BTP, and end-to-end testing. Proven track record in client coordination, issue resolution during UAT, and hyper care.

Siddhant Sharma

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Bus & Technology Delivery Associate

Intern

Intern

Education

10th 9.2 CGPA -

12th 82% -

B.com 62.25% -

MBA - Marketing 7.25 CGPA

Skills

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Bus & Technology Delivery Associate

Intern

Intern

10th 9.2 CGPA -

12th 82% -

B.com 62.25% -

MBA - Marketing 7.25 CGPA

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