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Associate Principal Engineer

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Dynamic Senior KIA Experience Consultant with a proven track record in customer relationship management and sales strategy development. Successfully enhanced brand loyalty through innovative campaigns and led a high-performing team. Adept at assessing client needs and implementing effective promotional strategies to drive sales growth.

A passionate, enthusiastic, results-driven professional who is dedicated to his company's and clients success. Experienced in Sales, Sales Management and Training in both Traditional and Digital Media. Specializing in the Automotive vertical.

Dedicated and experienced Executive Housekeeper with 20 years in the hospitality industry, specializing in housekeeping management and team leadership. Proven track record in inspecting and ensuring high standards of cleanliness in hotel environments. Skilled in scheduling, training, and supervising housekeeping staff, with a strong focus on customer satisfaction and operational efficiency. Seeking to leverage extensive expertise to enhance housekeeping operations in a supervisory role.
Highly skilled Home Cleaner with experience in providing top-tier services in residential settings. Strengths lie in multitasking, time management and use of cleaning equipment and products safely. Successfully maintained clean and organized environments, enhancing client satisfaction and receiving positive feedback for exceptional work performance.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Rajat Rao (Raj) is an experienced IT professional with 20 years of experience in IT service management, service delivery, banking sales, customer services, field sales, IBM hardware and software technology, and international business. In the last 10 years, his focus has been on providing leadership across server environments, Windows/VMware, database, Netcool, Unix, storage, network & telecom, IBM MSS security firewalls, SQL, cluster, Unix/Linux, middleware, backup and recovery, and storage solutions.

Rajat has expertise in account management, distributed management, patching as a service, Ansible automation, IT service management, journey to cloud, ITIL, customer services, client relationship, sales, and advising on IBM Power Systems. He is skilled in analyzing microcode for Power Systems, coaching techniques in learning environment, customer satisfaction skills, HMC, microcode updates for Power Systems, problem-solving techniques, system fixes, change leadership capability development, developing relationships with client IT, developing solutions for technical problems, leading individuals and teams, maintaining IBM System p HMC & LPAR, managing client engagement, managing problem resolution escalation process, managing project change, performing problem management, performing project tracking/reporting/delivery process, performing remote technical support role, performing technical team leader role, performing technical team leader-problem management, plan physical installation, plan projects, support HMC, support HMC AIX, support IBM Power Systems Clustering System p, support IBM Power Systems communications, support IBM Power Systems internal disk, support IBM Power Systems internal tape, support LPAR/HMC/VIOS on OS/400.

Rajat completed over 1000 courses in IBM and is a Kyndryl Way champion gold learner. He is certified in ITIL, Agile, cloud, automation, and AIX versus Linux commands for pSeries ITS service and support (SEPLX000), Best Practice and Bid Closure (ML-233717), Bid Management for STS (00870039), Bid Manager Development, and Six Sigma Yellow Belt.

Currently, Rajat works as a Delivery Partner Executive in the financial/banking sector for Kyndryl in India. He manages client needs, leads the entire account delivery as per contracts and SLAs, manages cost and GP, manages the compliance posture and MSAC, quality of services, and SLA. He also focuses on driving adoption of Agile and automation to improve quality of services and productivity.

Siddhant Singh Thapa

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KIA Experienced Consultant

Centre Cockpit Operator

Sales Executive

Education

ITI - Electrician -

Bachelor of Arts -

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KIA Experienced Consultant

Centre Cockpit Operator

Sales Executive

ITI - Electrician -

Bachelor of Arts -

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