SIDDHANT DONGARE
Mumbai
Summary
Experienced Consultant with over 3 years in supply chain management and logistics, specializing in SAP S/4 HANA. Proven track record in enhancing vendor relationships and optimizing inventory processes for a major USA retail chain. Successfully reduced lead times and improved supply chain performance through strategic inventory management . Certified in SAP S/4 HANA Sourcing and Procurement, with expertise in data analytics for operational efficiency.
Overview
6
6
years of professional experience
Work History
Senior Associate
TCS
Mumbai
09.2024 - Current
- Customer issue resolution: Address a wide range of customer problems, from simple inquiries to complex billing disputes, and follow up to ensure a complete resolution.
- Fraud and security: Respond to fraud alerts and suspicious activity. A crucial responsibility is to immediately block cards that are reported lost, stolen, or compromised.
- Provide product information: Clearly and accurately explain card features, benefits, interest rates, and fees to customers.
- Maintain records: Document all customer interactions and account activities accurately using a Customer Relationship Management (CRM) system.
- Compliance: Adhere to all financial regulations and internal policies to protect both the customer and the bank
Digital Marketing Associate
Accenture
Mumbai
05.2023 - 04.2024
- Cataloged and managed the online product range, ensuring timely and accurate website listings.
- Ensured all products went live on the website according to scheduled launch dates.
- Proactively identified and resolved customer needs, delivering prompt and efficient solutions.
Supply Chain Operations Manager
Accenture
Mumbai
07.2022 - 05.2023
- Managed vendor relationships for a USA retail chain with over 1,500 stores across the USA, Canada, and Mexico.
- Facilitated the setup of vendors within the company's accounting software, ensuring precise and timely data entry.
- Played a pivotal role in revising and updating process documentation.
- Prepared daily reports, coordinated team efforts, and ensured timely task completion.
- Developed and refined process maps to enhance workflow efficiency.
- Collaborated with stakeholders to optimize supply chain operations.
- Conducted training sessions for team members on new processes.
Project Coordinator
Wipro
City
02.2021 - 05.2022
- Compiled and generated comprehensive reports.
- Ensured adherence to project deadlines.
- Strategized project management initiatives and monitored their execution.
- Collaborated closely with the team to address and escalate issues promptly.
- Worked as account executive for GST and TDS.
Sales Executive
Musafir.com
Mumbai
12.2019 - 05.2020
- Conducted rigorous compliance verifications of visa requirements prior to application submission, meaningfully boosting approval rates.
- Stayed up-to-date of industry and client trends, maintaining an in-depth knowledge of visa products and services to offer enhanced support to applicants.
- Delivered expert advice and guidance to clients regarding visa options, eligibility criteria, and the strategic merits of submitting applications.
Education
B.M.S. - Finance
Malini Kishor Sanghavi College of Commerce & Economics
Mumbai01.2019
HSC -
Sathaye College
Mumbai01.2016
SSC -
Parle Tilak Vidyalaya English Medium School
Mumbai01.2014
Skills
- Data management and analysis
- Demand planning
- Inventory control
- Project coordination
- Supply chain management
- Stock transfer logistics
- Sales and distribution strategies
- Purchasing processes
- Logistics oversight
- Quality assurance practices
- Risk assessment and management
- Vendor relations
Personal Information
Date of Birth: 06/16/98
Languages
- English
- Hindi
- Marathi
Certifications
· SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement | Delphi Computech Pvt. Ltd. – SAP | Authorized Training Center, Mumbai | 2024 | 70%
· Diploma in International Air Cargo Management | IITC, Bandra | 2020
· Certified in International Air Transport Association | IITC Bandra | 2019
Timeline
Senior Associate
TCS
09.2024 - Current
Digital Marketing Associate
Accenture
05.2023 - 04.2024
Supply Chain Operations Manager
Accenture
07.2022 - 05.2023
Project Coordinator
Wipro
02.2021 - 05.2022
Sales Executive
Musafir.com
12.2019 - 05.2020
B.M.S. - Finance
Malini Kishor Sanghavi College of Commerce & Economics
HSC -
Sathaye College
SSC -
Parle Tilak Vidyalaya English Medium School