SIDDHARTH ARORA
Hyderabad
Summary
Detail-oriented Risk and Compliance professional with experience at Amazon in fraud risk operations, account health, audits, and policy enforcement. Proven ability to conduct high-judgment investigations, identify defects and process gaps, and mitigate risk across marketplaces. Strong analytical skills with hands-on experience using SQL and Power BI to analyze data trends, generate insights, and support data-driven decision-making. Adept at stakeholder management, escalation resolution, and cross-functional collaboration to improve operational efficiency and protect customer trust. Multilingual professional with a Bachelor’s degree in Spanish and a strong foundation in compliance, risk assessment, and process improvement.
Overview
2
2
years of professional experience
4
4
Certifications
4
4
Languages
Work History
AIT Auditor
Amazon
11.2024 - Current
- Highly skilled Fraud Risk Operations professional detecting fraud across various payment channels. Proven ability to analyze complex data, identify patterns, and implement effective fraud mitigation strategies for driving increased decision quality and solving challenging operational business goals.
- Part of the RISK team, which investigates and finds the accounts that are posting manipulative reviews on different marketplaces. Apart from that, the team gives recommendations to create/modify rules that are running on reviews worldwide.
- Provided comprehensive insights on various business questions, contributing to informed strategy development and execution.
- Performs audits based on high judgement to identify hard/soft defects or process gaps.
- Led documentation verification and quality assurance processes by conducting thorough reviews of seller-submitted documents and auditor assessments, ensuring compliance with established protocols and providing detailed error reports for improvement
- Utilizing data to identify and solve operational challenges faced by the business.
- Conduct deep dive investigations into product compliance issues, ensuring authenticity and safety for customers.
- Analyze data trends to identify potential defects and stakeholder concerns, providing actionable insights and solutions.
- Collaborate with cross-functional teams to develop and implement policies that safeguard buyer trust and enhance the shopping experience.
- Developed creative solutions to improve team performance using data-driven insights.
- Performed comprehensive audits of product recall procedures to verify proper execution and documentation, maintaining high standards of quality control and risk management
- Implemented systematic review processes to evaluate auditor performance and accuracy in document verification, contributing to enhanced operational excellence and reduced compliance risks
Account Health Support Specialist
Amazon
04.2024 - 11.2024
- Assisted sellers in maintaining account health and resolving policy violations, improving seller satisfaction scores.
- Optimized fraud decision-making processes by reviewing and validating the performance of machine learning models.
- Developed and reviewed fraud detection rules to enhance model efficacy and support business policy.
- Implemented anomaly detection alerts, reducing the response time to potential fraud cases.
- Worked with fraud vendors to integrate machine learning and rules-based systems, enhancing overall fraud prevention capabilities.
- Ensured my team stayed agile by cross-training them in different business segments to build a versatile skillset.
- Served as the point of contact for tool improvements, recommending new features and testing deployments to enhance productivity.
Education
Bachelor of Arts (Honors) - Spanish
Amity University
Noida03.2024
Higher Secondary Education - undefined
Dev Samaj Modern School
New Delhi02.2021
Skills
Customer Service Excellence
Fraud Analytics
Quality Audits
Process Improvement
Risk Management Leadership
Critical thinking and problem solving
Risk Assessment
SQL
Power BI
Certification
SQL
INTERNSHIPS
- Educator Intern | Feed the Needy NGO, New Delhi
- Designed and delivered skill-building exercises for rural students, improving learning outcomes and engagement
- Educator Intern | Dev Samaj Modern School Initiative
- Taught English to rural students under a municipal project, contributing to their academic development.
Timeline
SQL
12-2025
Power BI
12-2025
SIELE Spanish
12-2024
Cambridge English
11-2024
AIT Auditor
Amazon
11.2024 - Current
Account Health Support Specialist
Amazon
04.2024 - 11.2024
Higher Secondary Education - undefined
Dev Samaj Modern School
Bachelor of Arts (Honors) - Spanish
Amity University