Siddharth Panwar
Senior Process Associate
Summary
Experienced Senior Process Associate with more then 2 years in Lloyd's of London insurance markets, specializing in Marine ,Property & Casulity and Avaition line of busines. Proven expertise in data entry, training delivery , report management, risk management and quality assurance, driving operational excellence. Committed to enhancing decision-making and consistently achieving service level agreements with precision
Overview
4
4
years of professional experience
Work History
Process Associate
Genpact
12.2022 - Current
- Collaborating with Underwriters and Underwriting assistants and analysts.
- Ensured exceptional service delivery through rigorous adherence to SLAs, consistently exceeding client expectations with a 100% SLA compliance rate.
- Built premium and tax calculation spreadsheets with advanced formulas.
- Efficiently addressed onshore team queries, providing insightful solutions.
- Being part of the team who managed to conduct the successful transition of a project related to processing of submission/quote for a Terror line of business on the cloud-based software Salesforce.
- “Responsible for quality checks on the London process review, including New Submissions, Renew Submissions, and Renewal Preparation. Additionally accountable for auditing tasks in Salesforce and Policy Audits
Assistant Acquisition Manager
KOTAK MAHINDRA BANK
01.2022 - 12.2022
- Manage client requirements and identify business opportunity to increase brand value and revenue.
- Acquisition of clients and maintaining their database.
- Customer relationship and portfolio management.
- Servicing the clients regarding all sorts of queries related to markets, insurance, Mutual Funds and demat Accounts.
- Cross selling of Products such as Insurance & Mutual Funds and achieving of targets for the same managing sales output.
- Effectively managed existing relationships in order to sustain growth.
Branch Sales Executive
Bandhan Bank
12.2020 - 01.2022
- Responsible for achievement of sales growth and retention goals through a variety of products.
- Expertise includes commercial/residential lending, deposit products, and cash management services.
- Utilized relationship management, sales skills, and networking ability to achieve stated growth benchmarks.
- Included identifying clients, developing sales strategies and managing sales output.
- Effectively managed existing relationships in order to sustain growth.
Education
Bachelor of science - undefined
D. A. V P G College
DehradunIntermediate - undefined
Maharishi Vidya Mandir
Skills
Quality Assurance
KPI MonitoringAuditing & Policy Review
Customer Relationship Management
Attention To Detail
Problem Solver And Self-motivated Team player
Quick learner
Eagerness to learn
Communication
Accomplishments
- Qualified Personal Loan contest Pan India
- Qualified H1 contest (Recognized by Zonal Manage
- Consistently recognized for exceptional quarterly performance with multiple rewards at Genpact.
- Received appreciation and recognition from clients during official visits for outstanding contribution and service quality.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge.
Timeline
Process Associate
Genpact
12.2022 - Current
Assistant Acquisition Manager
KOTAK MAHINDRA BANK
01.2022 - 12.2022
Branch Sales Executive
Bandhan Bank
12.2020 - 01.2022
Bachelor of science - undefined
D. A. V P G College
Intermediate - undefined
Maharishi Vidya Mandir