SIDDHARTH PIPPAL
Delhi
Summary
Senior Business Development Manager leading B2B and B2C SaaS sales with a focus on team performance, client growth, and quota attainment. Manages a team of four, builds sales training around performance gaps, and strengthens revenue through presentations, loyalty offers, and regular client communication. Improves sales operations by tracking product updates, coaching staff, and applying market feedback to close business.
Overview
3
3
Languages
3
3
Certifications
16
16
years of professional experience
Work History
Senior Business Development Manager
Gyankaar Technologies Pvt Ltd
09.2023 - Current
- Driving B2B SaaS sales for HRMS, Payroll, Attendance, Leave Management, and Employee Management solutions.
- Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
- Identifying and acquiring new business opportunities through cold calling, field sales, referrals, and digital lead generation.
- Conducting product demonstrations and presentations for SMEs, startups, and enterprise clients.
- Building and maintaining long-term relationships with business owners, HR professionals, and key decision-makers.
- Achieving monthly, quarterly, and annual sales targets through strategic account management.
- Negotiating commercial proposals, pricing, and contracts to maximize revenue and profitability.
- Generating business across Delhi NCR, Sonipat, Panipat, Karnal, Kurukshetra, and other assigned territories.
- Using CRM tools (Superleap) to manage leads, sales pipeline, customer interactions, and sales forecasting.
Business Development Manager
Nowfloats Technologies Ltd
04.2023 - 08.2023
- SAAS Sales
- Managed a team of four salespeople for Delhi sales activities.
- Designed team sales development training based on sales activities and areas requiring improvements.
- Stayed updated on product changes, developments and product range adjustments through regular research, updating developments to team when needed.
- Improved staff performance by formulating and delivering sales and customer service training.
- Successfully developed and maintained excellent client relationships by maintaining regular communications and offering excellent loyalty discounts.
- Discovered and implemented effective new ways to ensure the effectiveness of sales operations.
- Used extensive experience in B2C and B2B sales to recruit and train high-achieving sales.
- Delivered professional presentations and used optimum sales techniques to consistently meet sales quotas.
- Assisted in training team employees, training in matters including sales techniques, company policies and effective customer communication methods.
- Designed team sales development training based on sales activities and areas requiring improvements.
- Stayed updated on product changes, developments and product range adjustments through regular research, updating developments to team when needed.
Relationship Manager Infocom Network Limited (TRADEINDIA)
02.2019 - 04.2023
- Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.
- Maximised sales opportunities by determining and standardising best practices.
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Created sales and marketing strategies to increase customer base and enhance sales.
- Addressed and resolved customer complaints in efficient, effective and timely manner.
- Maintained client correspondence, preferences and sales on CRM systems for sales and marketing purposes.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Boosted client satisfaction by monitoring and continuously improving service delivery.
- Generated new business by executing strategic campaigns and proactively cold calling customers.
- Handled high-profile clients and territories with exceptional planning and strategic engagement.
- Retained customers by tracking contracts and using multi-channel communication methods.
- Exceeded revenue goals through upselling and offering reliable and responsive service.
Sales Manager
M/S INDU INDUSTRIES
08.2012 - 12.2015
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Negotiated with vendors to provide cost-friendly contracts.
Senior RRE
M/S Bennett Coleman and Co. Ltd, Times Group
08.2010 - 07.2012
- To promote the newspaper/print services of the client and to increase the number in sales, in addition to rendering a good relationship between the vendor and the reader
Education
Higher Secondary -
SSD Inter College
Ghaziabad01-2006
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DCV Inter College
Mathura01-2004
Skills
SaaS sales
B2B & B2C Sales on all categories
Relationship building and management
Sales and marketing strategy
Extensive product knowledge
Key account management
Team leadership
Sales training
CRM management
Sales operations management
Salesforce
Sales reporting
Additional Information
- AI Tools Workshop
- Digital Marketing
- Google Digital Garage
- MS-Office
Certification
Google Digital Unlocked of The Fundamental of digital Marketing Certification exam 2020
Interests
Cooking, Listening Songs, Internet Surfing, Long Driving
Timeline
Senior Business Development Manager
Gyankaar Technologies Pvt Ltd
09.2023 - Current
Business Development Manager
Nowfloats Technologies Ltd
04.2023 - 08.2023
Relationship Manager Infocom Network Limited (TRADEINDIA)
02.2019 - 04.2023
Sales Manager
M/S INDU INDUSTRIES
08.2012 - 12.2015
Senior RRE
M/S Bennett Coleman and Co. Ltd, Times Group
08.2010 - 07.2012
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DCV Inter College
Higher Secondary -
SSD Inter College
ACHIEVEMENTS
- Multiple Pan India Top Performer Awards
- Achieved 200% of Monthly Sales Target
- Consistently delivered 120–150% target achievement
- Successfully onboarded enterprise clients across North India