SIDDHARTH SHARMA
Hyderabad
Summary
Dynamic finance professional with a proven track record at Concentrix and Cognizant Technologies Solutions, excelling in banking operations and customer service. Expertise in MS Excel and resolving complex customer issues, significantly enhancing the banking experience. Skilled in data correction and project management, demonstrating a strong blend of analytical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Banking Executive Voice
Concentrix
10.2023 - Current
- Company Overview: Serviced HSBC UAE client-based consumers as a banking representative
- Working with the CNX HSBC UAE Banking (Phone banking and Internet banking) team to assist consumers with questions about their bank accounts over the Call
- Assisting customers with account fraud and Credit card Fraud
- Helping customers with domestic and international transfers
- Serviced HSBC UAE client-based consumers as a banking representative
Project Associate
Cognizant Technologies Solutions
Hyderabad
06.2022 - 11.2022
- Responsible for managing a Google mapping project and correcting problems in the mapping system
- Correcting inaccuracies in Google Maps' auto-generated business data
- Developing and fixing the incorrect data and false and misleading information of the business update
Finance Intern
Rudra Gas Enterprises
Lucknow
11.2021 - 02.2022
- Handling cash expenses report and working on inward and outward financial transaction
Education
Bachelor of Commerce -
Avanti degree & pg. College
Hyderabad, Telangana01.2021
HSC -
Tapasya junior college
Hyderabad, Telangana01.2018
SSC -
Kakatiya Vidya Niketan High School
Hyderabad, Telangana01.2016
Skills
- Basics of MS Word
- MS PowerPoint
- MS Excel
- Banking operations
- Customer Service-oriented
Accomplishments
Awarded a certificate of completion in software Virtual Experience program offered by Goldman Sach (cyber security), 02/08/23
Hobbies and Interests
- FPS Gaming
- video editor
- Analyzing crypto-currency
Personal Information
- Father's Name: Satish Kumar Sharma
- Mother's Name: Sheela Sharma
- Date of Birth: 04/01/00
Timeline
Banking Executive Voice
Concentrix
10.2023 - Current
Project Associate
Cognizant Technologies Solutions
06.2022 - 11.2022
Finance Intern
Rudra Gas Enterprises
11.2021 - 02.2022
Bachelor of Commerce -
Avanti degree & pg. College
HSC -
Tapasya junior college
SSC -
Kakatiya Vidya Niketan High School
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