SIDDHARTHA CHETRI
Bengaluru
Summary
Results-driven Project Manager and Client Services professional known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, client relationship management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring projects meet deadlines while exceeding client expectations. Facilitate and maintain relationships between organization and vendors/partners. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Mentoring, training and empowering team to excel in performance. Motto is value-driven partnership, as to clearly understand organization's requirements.
Overview
14
14
years of professional experience
Work History
Project Manager & Change Manager, Client Services
Capgemini
Bengaluru
06.2022 - Current
- Collaborated with key stakeholders on requirements gathering activities.
- Managed the development of project plans, timelines and budgets.
- Ensured compliance with contractual agreements between clients and vendors.
- Served as a liaison between internal teams, external partners, and clients.
- Monitored progress against milestones for timely delivery of services and products.
- Assessed feasibility and scope of projects to ensure successful completion within budget constraints.
- Provided guidance to team members throughout the project lifecycle.
- Identified potential risks associated with projects and developed mitigation strategies.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
PROJECT MANAGER
Accenture
Bengaluru
11.2019 - 06.2022
- Managed Multiple Global Projects
- Lead all aspects of projects, including planning, cost forecasting, resource allocation, project documentation, client engagement, monitoring performance
- Address and resolve project risks, roadblocks and obstacles while securing resources to efficiently complete deliverables
- Reined in project costs while meeting key milestones
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
BUSINESS ANALYST
Collabera Technologies
Bengaluru
07.2015 - 01.2018
- Responsible for ensuring that all Partner should get Access Control List in right way and timely manner
- Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Evaluated trends to understand competitive environments and assess current strategies.
INCIDENT MANAGER/CHANGE CONSULTANT/TECH ADVISOR
Magna Infotech/ Vodafone/ Aditya Birla Minacs
Bengaluru
08.2010 - 07.2015
- Responsible for all Incidents and Server Monitoring
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events
- Assessed incident priority based upon impact to business and escalated issues as necessary
- Identified impacted parties, business partners and resources required for planned changes
- Designed processes and systems supporting business needs before, during and after transitions
- Led teams of analysts to evaluate, plan and execute projects.
Education
Bachelor of Computer Application - Computer And Information Sciences
Kendriya Vidyalaya
Guwahati, Assam01.2011
Skills
- Project Management
- Scrum Master
- ITIL Framework
- Agile Methodology
- Change Management
- Incident Management
- Advanced problem solving
- Strategic planning
- Team Bonding
- Budgeting
- Stakeholder Management
- Agile Best Practices
- Sprint Planning
- Scrum processes
Websites
Personal Information
Title: IT Project Manager- CSM, CSPO, ITIL V4 Certified
Timeline
Project Manager & Change Manager, Client Services
Capgemini
06.2022 - Current
PROJECT MANAGER
Accenture
11.2019 - 06.2022
BUSINESS ANALYST
Collabera Technologies
07.2015 - 01.2018
INCIDENT MANAGER/CHANGE CONSULTANT/TECH ADVISOR
Magna Infotech/ Vodafone/ Aditya Birla Minacs
08.2010 - 07.2015
Bachelor of Computer Application - Computer And Information Sciences
Kendriya Vidyalaya
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