Dedicated and professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational performance.
Overview
19
19
years of professional experience
Work History
Senior Manager, Branch Operations
Aadhar Housing Finance Ltd.
04.2025 - Current
Handling and managing all the Operations, Admin and Customer procedures of Retail Asset Loans.
Maintaining the bond required between the pillars of the organization's driving forces viz. Sales, Credit, Operations and Collections.
Training and Supervising junior team member(s) to execute the hands on operations required for the organization and for them as well.
Manager, Branch Operations
Aadhar Housing Finance Ltd.
06.2021 - 03.2025
Handling and executing all the Operations, Admin and Customer procedures of Retail Asset Loans.
Supporting the business target achievement 27% of compounding growth of the branches on YoY basis for two differently located branches viz. Siliguri and Jalpaiguri.
Executive
Osource Global Pvt. Ltd.
04.2018 - 06.2021
Handling and executing the credit and operational procedures of Retail Asset Loan proposals.
Formerly known as Osource India Pvt. Ltd.
An associate of Aditya Birla Housing Finance Ltd.
Executive
Reliance HR Services Pvt. Ltd.
01.2017 - 03.2018
Handling and executing the credit and operational procedures of Retail Asset Loan proposals.
An associate of Reliance Home Finance Ltd.
Executive
Axis Securities Ltd.
02.2015 - 01.2017
Handling and executing the credit procedures of Retail Asset Loan Proposals.
An associate of Axis Bank Ltd.
Back Office Associate
Global InnovSource Solutions Pvt. Ltd.
07.2013 - 02.2015
Handling and executing the credit & operations procedures of Retail Asset Loan proposals.
Timely and error-free completion of the monthly allotted tasks and hence support the increasing business over time.
An associate of IDBI Bank Ltd.
Back Office Executive
IDBI Intech Ltd.
02.2010 - 02.2015
Handling and executing the credit & operations procedures of Retail Asset Loan Proposals.
Timely and error-free completion of the monthly allotted tasks and hence support the increasing business over time.
An associate of IDBI Bank Ltd.
Business Development Executive
e-Nxt Financial Services Ltd.
12.2006 - 02.2010
Increased a net monthly disbursement amount from zero to ` 10 Lakhs.
Implemented new marketing and strategic business plans to raise monthly sales.
Promoted to Business Development Manager to manage sales representatives in all TATA dealerships to maintain healthy relationship with the dealers.
An associate of TATA Motors Finance Ltd.
Education
Graduate -
The North Bengal University
Intermediate - undefined
The West Bengal Higher Secondary Board
Matriculation - undefined
The ICSE Board
Skills
Maintaining coordination between various departments of the organisation like Sales, Credit, Operations and Collections
Coordinating with the Admin team for the timely supplies necessary for smooth branch-level functioning in a cost-effective manner
Maintaining customer relations with the organization which include addressing and resolution of customer queries and issues
Training junior member(s) with actively involving them into situations where there is a scope of learning the required practical skills
Languages
English
Bengali
Hindi
Timeline
Senior Manager, Branch Operations
Aadhar Housing Finance Ltd.
04.2025 - Current
Manager, Branch Operations
Aadhar Housing Finance Ltd.
06.2021 - 03.2025
Executive
Osource Global Pvt. Ltd.
04.2018 - 06.2021
Executive
Reliance HR Services Pvt. Ltd.
01.2017 - 03.2018
Executive
Axis Securities Ltd.
02.2015 - 01.2017
Back Office Associate
Global InnovSource Solutions Pvt. Ltd.
07.2013 - 02.2015
Back Office Executive
IDBI Intech Ltd.
02.2010 - 02.2015
Business Development Executive
e-Nxt Financial Services Ltd.
12.2006 - 02.2010
Intermediate - undefined
The West Bengal Higher Secondary Board
Matriculation - undefined
The ICSE Board
Graduate -
The North Bengal University
Personality Profile
Good listener
Conceptual
Friendly
Imaginative
Innovative
Honest & hardworking
Accountable
Humorous
Technical Qualifications
Computer Diploma Courses in GWBASIC, DOS, MS-Office Applications.
Honours Diploma in Web Applications from NIIT, which include JAVA, C++ and SQL.
Hobbies and Interests
Gathering work related knowledge
Improving work procedures
Mathematics
Computer Programming
Listening Music
Watching Sci-Fi Movies
Disclaimer
I hereby declare the all the information I have provided and all the statements I have made hereinabove are true to the best of my knowledge.