Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Team Leader
JD Wetherspoon
Northampton, United Kingdom
01.2023 - 05.2024
Ensured operational excellence by maintaining high-quality standards and compliance with organizational protocols, including
CQSMA, HACCP, and employee guidelines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed HR system for comprehensive employee life cycle management.
Provided administrative support across various HR processes, including onboarding, data management, and mobility.
Led team development through induction sessions, training modules, and performance evaluations, encouraging a culture of growth and
accountability to meet targets consistently.
Assisted in the onboarding process of new FMCG partners, fostering collaborative relationships to explore promotional opportunities
and to enhance business prospects.
Leveraged data analysis and market research to inform decision-making and strategic adjustments. Supported team objectives and
fostered sustainable growth.
Human Resources Intern
Star World Digital
London, United Kingdom
12.2022 - 02.2023
Contributed to team meetings to support HR-related performance targets, ensuring effective communication and collaboration
Generated comprehensive reports detailing HR target accomplishments, including learning, headcount, and diversity metrics
Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Managed recruitment processes across various platforms to attract qualified candidates and promote listings
Handled employee requests such as employment letters, probation completion, and reference letters, maintaining accurate records and databases to support HR operations.
Retail Sales Supervisor
JD Sports
Northampton, United Kingdom
04.2022 - 11.2022
Sales Team Lead; exceeded targets by 80% through comprehensive service and stock management, maintaining KPI standards
Conducted targeted training & innovative upselling techniques, managed store operations, including stock ordering, opening/closing procedures resulted in 90% increase in sales in 7 months.