SIDDHI MANDREKAR
Goa
Summary
Seeking an entry-level administration or management position to contribute strong communication, organizational, and problem-solving skills while further developing professional expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Executive
Mumbai International Airport
Mumbai
12.2023 - 02.2024
- Assisting in the Daily operation and smooth functioning of crowd at security area.
- Collaborated with other departments to ensure customer satisfaction.
- Assigned to assist passenger and staff to their desired location.
- Processed orders accurately and efficiently in accordance with company policies.
Internship
MELHOR STAYS, INDIA GOA
06.2023 - 09.2023
- Assisted in the Daily operation of Finance and HR Services
- Admin Services
- Was part of many events organized by the organisation.
Project Support
St. Xavier's College of Arts and Science
12.2021 - 03.2023
- Worked on front Page design of the website
- Immersive Experience- Clone of NIKE Website
- Collaborated with Customers related to projects feedback
- Interacted with experts to learn and research relevant topics
- Analyzed customer data to aid in the specific design of the product.
Education
Postgraduate Diploma - Aviation Management [ Results Awaited ]]
University of Petroleum And Engineering Studies, India, Dehradun
India08-2024
Bachelor of Science- 83% -
St. Xavier's College of Arts And Science, Mapusa, Goa
12.2022
Stream: Science- 69%
St.Xavier's Higher Secondary School
Mapusa Goa06-2019
Lourdes Convent High School- 86%
05-2017
Skills
- Team Collaboration
- Customer Engagement
- Customer Service
- Administrative and Office Support
- Time management abilities
- Organizational Skills
- Effective Communication
Certification
- Financial Modeling and Valuation training (11/2021)
- Building Dynamic and Interactive Dashboards using Goole looker Studio (04/2023)
- Business Intelligence using Power BI (01/2024)
- ChatGPT and AI Hacks- Certified Excel Automation & AI Workshop (02/2024)
- Data Analysis Using AI (03/2024)
Project
- Worked on front Page design of the website
- Immersive Experience- Clone of NIKE Website
- Collaborated with Customers related to projects feedback
- Interacted with experts to learn and research relevant topics
- Analyzed customer data to aid in the specific design of the product.
Accomplishments
- Was Selected to be part of AWS Educate 2.0 Student portal from a group of 20 students.
- Red Cross Captain.
- Was an Active District level Volley ball player.
- An Active member of many local events.
Languages
- English
- Hindi
- Konkani
Languages
Konkani
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Elementary (A2)
A2
Timeline
Customer Service Executive
Mumbai International Airport
12.2023 - 02.2024
Internship
MELHOR STAYS, INDIA GOA
06.2023 - 09.2023
Project Support
St. Xavier's College of Arts and Science
12.2021 - 03.2023
Postgraduate Diploma - Aviation Management [ Results Awaited ]]
University of Petroleum And Engineering Studies, India, Dehradun
Bachelor of Science- 83% -
St. Xavier's College of Arts And Science, Mapusa, Goa
Stream: Science- 69%
St.Xavier's Higher Secondary School
Lourdes Convent High School- 86%