Sidharthan J
Chennai
Summary
Quality assurance professional with extensive experience at Capgemini, specializing in root cause analysis and audit compliance. Demonstrated success in developing quality control systems that enhance team performance. Skilled in process improvement and risk assessment, resulting in significant gains in product quality and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Consultant
Capgemini Technologies India Limited
10.2021 - 10.2025
- Tracked, reviewed, and maintained SLAs and metrics with onshore/offshore teams.
- Conducted regular audits to ensure compliance with industry standards.
- Collaborated with cross-functional teams to address quality concerns effectively.
- Trained staff on quality control processes and best practices.
- Reviewed and updated documentation for quality assurance procedures regularly.
- Communicated quality metrics and reports to senior management consistently.
- Facilitated root cause analysis for product defects and initiated corrective actions.
- Developed and implemented quality assurance policies and procedures.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Liaised regularly with team to manage performance effectively.
- Provided process facilitation for delivery teams to enhance efficiency.
- Assisted delivery teams during IQA audits, ensuring compliance.
- Followed up on closure of gaps identified in audits.
- Conducted Ticket Quality Reviews and audits to ensure adherence to Incident Management processes.
- Participated in risk review, weekly, and monthly meetings to address potential issues.
Lead Product Quality Engineer
Capgemini
chennai
03.2025 - 08.2025
- Trained team members on quality assurance best practices and procedures.
- Participated in supplier audits to ensure adherence to quality standards.
- Conducted internal audits to assess compliance with ISO 13485, 2016 Quality Management System requirements.
- Developed and implemented quality control systems to ensure product meets customer requirements.
- Established metrics related to product quality; tracked performance against those metrics over time and reported any discrepancies found.
Education
B.E - CSE
Mookambigai College of Engineering
Trichy01.2021
XII - Computer Science
Laurel Higher Secondary School
Aranthangi01.2017
X -
Laurel Higher Secondary School
Aranthangi01.2015
Skills
- Quality assurance
- Root cause analysis
- Audit compliance
- Process improvement
- Quality control systems
- Performance metrics
- Risk assessment
- Team leadership
- Problem solving
- Planning and execution
- Time management
- Process analysis
- Hands-on experience with Power Apps
- Hands-on experience with UI Path automation
- Project management support
Accomplishments
• Received Delivery Star award.
• Received Star Team award.
• Received two promotions in three years.
• Received Star Team award.
• Received two promotions in three years.
Languages
- Tamil
- English
Personal Information
- Date of Birth: 08/21/99
- Marital Status: Unmarried
Disclaimer
I hereby declare that the information stated above is true to the best of my knowledge.
Professional Snapshot
- Track, review and maintain SLAs and Metrics with the onshore/offshore team.
- Regularly liaise with the team & manage the performance accordingly.
Career Overview
Over 4 years of experience as a quality assurance manager
Certification
Agile Certification.
Timeline
Lead Product Quality Engineer
Capgemini
03.2025 - 08.2025
Associate Consultant
Capgemini Technologies India Limited
10.2021 - 10.2025
B.E - CSE
Mookambigai College of Engineering
XII - Computer Science
Laurel Higher Secondary School
X -
Laurel Higher Secondary School