Sidramesh Madagon

Infrastructure Engineer

Accenture

03.2022 - Current

Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
Coordinated with vendors for equipment procurement, installation, maintenance contracts, ensuring optimal service levels at competitive pricing points.
Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
Led the planning and execution of a successful migration from on-premise infrastructure towards a hybrid-cloud environment, minimizing disruptions and maximizing benefits.
Trained junior engineers on industry-standard methodologies related to networking protocols, server administration techniques, or virtualization technologies.
Streamlined processes by automating repetitive tasks using scripting languages such as Python, Perl, or Shell scripts.
Participated in development meetings for high-value customers and business operations updates.
Evaluated emerging technologies to recommend strategic investments in infrastructure upgrades and enhancements.
Optimized network performance by implementing advanced infrastructure solutions and monitoring tools.
Facilitated installation processes to deliver project requirements on time.
Implemented best practices in change management to minimize disruptions during critical system updates.
Resolved issues related to operational components for LAN, WAN and voice systems.
Managed and monitored installed systems for highest level of availability.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Provided 1st and 2nd level technical support and troubleshooting to internal and external clients.