Hi, I’m
Siddharth Verma
Bengaluru
Summary
Analytical professional in operations research field, known for high productivity and efficient task completion. Skilled in managing clients,, incident, changes including technical work. Strong in critical thinking, problem-solving, and communication skills, ensuring success in complex analytical environments.
Overview
2
years of professional experience
1
Certification
Work History
Societe GeneraleBengaluru
Service Analyst/Systems Engineer
06.2022 - Current
Job overview
- Performed duties of incident management, client relationship management, change management, and service management in the role of IT Service Manager.
- Learning Windows and scripting to begin work as a production engineer.
- Successfully handled up to five clients concurrently, maintaining a zero-escalation rate.
- Gained extensive experience with Linux during employment.
- Developed KPI's and showcased them using visual aids for clients
Education
VIT Bhopal UniversityBhopal, MP
B. Tech (CSE) from Specialization in Cyber Security
05-2022
Kendriya VidyalayaVadodara, GJ
Class XII
05-2018
Kendriya Vidyalaya No.2, AFS HindanGhaziabad, UP
Class X
05-2016
University Overview
GPA: 8.2/10
Skills
- Service Management
- Incident Management
- Client Relationship Management
- Change Management
- IT Service Management
- Linux
- C/C
- Ethical Hacking / Blockchain
Certification
- Nasscom SOC Analyst, 682/700, Gold
- VM Gen 1 and Gen 2
Hobbies
- Movies and TV Shows
- Playing Games - Valorant, Chess and Cricket
- I used to teach my juniors about ethical hacking and cyber security.
Publications
Developing a Web Application to Ensure the Authenticated Election Process using Block Chain Security, Dr. Baseera A, Lavish Garg(UG Student), Dr. Manikandan Kalimuthu, Siddharth Verma(UG Student), Test Engineering and Manegement
Affiliations
- Marathon
- trekking
Accomplishments
- Spot award for responsiblity
Timeline
Service Analyst/Systems Engineer
Societe Generale
06.2022 - Current
VIT Bhopal University
B. Tech (CSE) from Specialization in Cyber Security
Kendriya Vidyalaya
Class XII
Kendriya Vidyalaya No.2, AFS Hindan
Class X
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