- JAVA
SIJO S
B.E COMPUTER SCIENCE AND ENGINEERING
No-5e/a Buddhar Nagar 1st Street,New Perungalathur
Summary
- A detail-oriented professional with a passion for service seeking a challenging position in an IT Support Engineer Cum Administrator professional organization through self - improvement by excelling in all responsibilities with sincere hard work, dedication & commitment. To work towards the development of the organization & grow with it.
- Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Process Associate
SOFT FREIGHT LOGIC
VELACHERY
11.2020 - 02.2022
- Verified accurate account invoicing through collaboration with accounting department.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Produced weekly status reports detailing logistic operations and problems.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
INCS
CSS CORP
PERUNGALATHUR
07.2020 - 10.2020
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted research, gathered information from multiple sources and presented results.
- Worked with customers to understand needs and provide excellent service.
- Worked flexible hours across night, weekend and holiday shifts.
Process Associate
GREAN CREATIVE SOLUTION
KOVILAMBAKKAM
11.2018 - 01.2020
- Identified and resolved process issues to drive optimal workflow and business growth.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - BE- COMPUTER SCIENCE AND ENGINEERING
Vels Institute of Science,Technology & Adv.Studies
PALLAVARAM 10.2014 - 07.2018
MBA -
SRM Institute of Science And Technology
Kattankulathur 09.2021 - Current
Skills
- Problem-Solving
Additional Information
- Communication
- Dedication
- Adaptability
- Honesty
- Hard Worker
- Creativity
- Technical Skills
- Team Player
- Trustworthiness
- Experience
- Self-Awareness&Self- Reflection
- Management Skills
Software
- C, C
Accomplishments
PROJECTS :
- Mobile based Attendance system in the International Conference on Knowledge discovery and computational intelligence.
- Currency Recognition using Image Processing
- Detection of Malicious Node using Wireless Sensor Networks
INTERNSHIP :
- Completion of Networking with Devices Virtualization with server and Cloud Computing.
- Completion of Mat-lab Application Development
Interests
- DEVELOP MY SKILLS TO MY REPUTATED ORGANISATION
- KEEP MY SURROUNDINGS ENTHUSIASTIC
PERSONAL DOSSIER
- Date of Birth : 04-05-1997
- Nationality : Indian
- Passport No: V7659889
Declaration
I hereby declare that the above-mentioned information is true, and I bear the responsibility for the correctness of the above- mentioned particulars
S.SIJO
Timeline
MBA -
SRM Institute of Science And Technology
09.2021 - Current
Process Associate
SOFT FREIGHT LOGIC
11.2020 - 02.2022
INCS
CSS CORP
07.2020 - 10.2020
Process Associate
GREAN CREATIVE SOLUTION
11.2018 - 01.2020
Bachelor of Science - BE- COMPUTER SCIENCE AND ENGINEERING
Vels Institute of Science,Technology & Adv.Studies
10.2014 - 07.2018
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