SIJU NICHLAVOSE
Mysore
Summary
Seasoned IT Infrastructure, Data Center Operations- Network, Telecom, Servers Virtualization, Database, Application, Storage and Backup professional with 23 years of experiences in Data Center, Network Operation Center, IT infrastructure Solutions Design & Implementation for Global Enterprises. Proven track record in leading teams, implementing cutting-edge technologies, and driving continuous improvement in data center infrastructure and operations. Adept at strategic planning, risk management, and fostering strong client relationships.
Overview
5
5
Languages
1
1
Certification
25
25
years of professional experience
Work History
Head of Data Center Operation
M/s Wipro Ltd
11.2017 - Current
- Supervise a team of 325 professionals, offering guidance, training, and conducting performance evaluations.
- Oversee all data center operations, ensuring high availability and performance for mission-critical systems.
- Manage budgets, track expenditures, and ensure cost-effective solutions are in place.
- Coordinate with vendors and service providers to maintain optimal service levels and negotiate contracts.
- Implement and maintain robust data security measures to protect against breaches and ensure compliance with industry standards.
- Plan and execute disaster recovery protocols to minimize downtime and data loss.
- Develop and implement strategic plans to enhance data center infrastructure and capabilities.
- Collaborate with cross-functional teams to ensure alignment with business objectives and compliance requirements.
- Reviews and Approvals for RFP, Resource factorization associated with Pre-sales.
- Conducted regular audits and assessments to identify areas for improvement and implement corrective actions.
- IT Budgeting, Strategy, Project Executions, Setting up Standard Operating Procedures(SOP)
- Client: Data Center Services APMEA( shared Clients)
- On-Prem to Cloud Migration (GCP& AWS), which have optimized overall internal cost 45 mn INR.
- Data Circuit consolidation and Bandwidth optimization which was saved 6.5 mn INR.
- Data Center physical layer cable and restructuring was done seamlessly to meet state-of-the-art standards.
- Data Centre Operation, Network, Telecom, Link Management effectively.
- Planning, design and implementation reviews Data Center Infrastructure.
- Remote Infrastructure, Network and telecom operation (NOC) standard reviews and auditing.
- Technical Transition and integration with NOC centre.
- Incident Reduction and service improvement plan(SIP) for shared clients.
- Manual error prevention (MEP).
- Risk reviews and mitigation plans.
- Capacity management -Capacity and availability reports to customers.
- Problem Management activities, reviews repeated incidents and alerts.
- RFP Process for IT -Network and Telecom projects Service Provider &Vendor management skills.
- Liaise with Department of IT &Telecommunication (DoT) and compliance.
- IT Infrastructure Risk Reviews, VAPT and Mitigation.
- Financial Management - IT Capex / Opex Management, Bill of material, IT Procurements.
Network Consultant, Data Centre Upgrade
M/s ECSME LLC
Dubai
07.2016 - 03.2017
- Design and implementation LAN and WAN Infrastructure.
- Successfully Implemented Cisco ACI, Nexus 9k platform.
- Design, Implementation Wireless Infrastructure(Cisco).
- Cisco Unified Communication Upgrade which includes CUCM11.x, CCX10.x.
- Billing Software Integration with CUCM.
- End User Support -Network Data(Cisco), Network Security (Cisco ASA5585), Load Balancer (BIG IP F5 LTM).
- Client: AMLAK Finance PJSC
Sr Network Engineer, Team Lead
M/s BNY Mellon Company
04.2008 - 04.2016
- Lead for Network Engineering & Ops.
- Part of Business expansion 4 Lakhs Sqft IT infrastructure built in Chennai and Pune iNautix -BNY Mellon premises.
- Cost effective Solutions provided for Business, Build-out multiple Innovation Centres in Chennai and Pune locations part of Digital workplace projects.
- Network Engineering, Administration & BAU Support.
- Data, Voice, WLAN Engineering and Ops.
- Planning, design and implementation LAN and WAN Infrastructure.
- Network Security -Checkpoint R7x, R8x.
- WAN Optimization(Riverbed) and Load Balancer( F5).
- Wireless Support and Engineering (HP-Aruba).
- Unified Communication (Cisco and Polycom).
- IP telephony support and Engineering.
- Video NOC, Engineering and Support.
- End User Support and Engineering.
- Network Infrastructure Design, IT Solution.
- MPLS VPN, P2P, Metro Ethernet VPLS Circuit installation and Integration.
- Designed dedicated VRF for MPLS Data /Voice Traffic.
- India IP telephony cluster formed and saved 2 million dollar while revoking legacy PSTN.
- Wireless Cluster formed across iNautix /BNY Mellon India premises.
- WAN Optimization implemented and make sure business traffics are optimized.
- DWDM, OC192 integration with backbone network.
- Performed Technical evaluation for Innovation centres.
- Project Budget Administration.
- Planning, Design & Leadership.
- RFP Process for IT -Network and Telecom projects.
- Source2Pay(S2P), Finance and procurement process and follow up.
- Liaise with Department of Telecommunication(DoT) and compliance.
- Compliance, Risk Management - Managing Telecom compliance, Regulatory activities.
- Involved and conducted IT Risk Management Audits, Business Continuity and Disaster Recovery Test.
- Annual Power shutdown activity and successful restorations for Network and IT infra devices.
- Network and IP telephony inventory management.
- Best of Class Award & performance Start Awards.
Resident Network Engineer for Citi Bank Chennai
M/s Magnum Network Support Pvt LTD
06.2005 - 04.2008
- Performed Network Administration and Monitoring for CITI BANK Data circuits.
- Implemented multiple MPLS Circuits for CITI BANK India locations.
- Cost effective business solution provided and make sure high resiliency offered to business.
- Client: CITI BANK NA
- Performed technical evaluation for MPLS circuit implementation.
- Data Network, IP Telephony Support and Administration.
- Inventory and Asset Management.
- Vendor Management - Service Provider IT Network & telecom vendor association.
Telecom Technician
M/s MACK Telecom Pvt LTD
07.2004 - 06.2005
- Supported for RF Survey & Mobile Communication Integration for India telecom Service providers such as Airtel, BSNL and associated with NOKIA & NORTEL.
- Performed Base Transceiver(BTS) installation & integration for India Telecom Service Providers for across India region.
- Base Station Transceiver (BTS) Installation and Integration.
- Base Station Controller (BSC) Installation and Integration.
- RF Survey, Micro Wave Radio installation and integration.
Customer Support Engineer
M/s AB Engineering Company Pvt LTD
06.2002 - 06.2004
- Installed Telephony solution for an Engineering College.
- Data Network (LAN & WAN), IP Telephony Support and Administration for various Customers.
- Inventory and Asset Management.
- Vendor and Service Provider Management.
Testing Inspector QA/QC
M/s Priyaraj Electronics LTD, a United Telecom Company
11.2001 - 05.2002
- Performed 20 lakhs digital phone testing, PCB testing for United Telecom.
- Tested 20 lakhs phone was supplied for BSNL customers across India region.
- Quality Check and Quality Assurance for 20Lakhs Digital phone.
- PCB testing and assemble.
- Sub Assembly for Digital Telephones.
Education
Diploma -
Electronics and Communication
Pre-Degree (PDC) -
MG University
KeralaSSLC -
Kerala State Secondary School Leaving Certificate
KeralaSkills
- Data Center Management
- Team Leadership and Development
- Strategic Planning and Execution
- Risk Management and Mitigation
- Data Security and Compliance
- Infrastructure Design and Optimization
- Project Management
- Vendor Management
- Cloud Computing and Virtualization
- Disaster Recovery Planning
- Team leadership
- Performance evaluation
- Budget management
- Disaster recovery
- Cloud migration
- Network design
- Vendor negotiation
- Compliance management
- Risk assessment
- Technical documentation
- Communication skills
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Leadership
- Team building
- Team leadership and motivation
- Commitment to excellence
- Public speaking
- Analytical and critical thinking
- Customer focused
- Data analysis
- Project planning and coordination
- Complaint handling and resolution
- Task collaboration
- Health and safety awareness
Certification
- CCNA Certified
- ITIL V3 (Foundation)
- PMP (Trained, Manipal University, Dubai)
Languages
English
Hindi
Malayalam
Tamil
Kannada
Personal Information
Passport Number: AG620730
Custom Section
- Social Services
- Music
- Cricket
- Tree Planting
- Farming
Websites, Portfolios and Profiles
www.inkedin.com/in/siju-nichlavose-b4020835
Accomplishments
- won in 21stCII National 3M Competition,nomination under IT / Service Category was IOS Vortex – Automated IOS upgrade was presented among case studies
Timeline
Head of Data Center Operation
M/s Wipro Ltd
11.2017 - Current
Network Consultant, Data Centre Upgrade
M/s ECSME LLC
07.2016 - 03.2017
Sr Network Engineer, Team Lead
M/s BNY Mellon Company
04.2008 - 04.2016
Resident Network Engineer for Citi Bank Chennai
M/s Magnum Network Support Pvt LTD
06.2005 - 04.2008
Telecom Technician
M/s MACK Telecom Pvt LTD
07.2004 - 06.2005
Customer Support Engineer
M/s AB Engineering Company Pvt LTD
06.2002 - 06.2004
Testing Inspector QA/QC
M/s Priyaraj Electronics LTD, a United Telecom Company
11.2001 - 05.2002
Diploma -
Electronics and Communication
Pre-Degree (PDC) -
MG University
SSLC -
Kerala State Secondary School Leaving Certificate