Summary
Overview
Work History
Education
Skills
Projects And Experiences
Languages
Hobbies and Interests
Disclaimer
Additional Qualifications
Personal Information
Timeline
Generic
Sikandar Gupta

Sikandar Gupta

Mumbai

Summary

IT professional with extensive experience in medical software installation and network configuration at Metropolis Healthcare Ltd. Demonstrated expertise in troubleshooting complex hardware issues while providing exceptional customer service. Skilled in server management and maintenance, ensuring seamless operations across multiple locations. Committed to leveraging technology to enhance laboratory efficiency.

Overview

15
15
years of professional experience

Work History

Asst. Manager-IT Operations

Sampark Softwares Pvt Ltd
09.2023 - Current
  • Company Overview: (Side: - Metropolis Healthcare Ltd)
  • Configuring & troubleshooting in desktop and laptop systems.
  • Installation of all software's, Networking, Providing solution by tele-calling.
  • Installation and Configure Medical Analyzer to interface with host computer.
  • I am supporting the Pathology lab with Attune3.0, RNI2.0 Sales CRM, Service SRM, ticketing tool and Infinity applications and Analyzer interface, computers, Printer, Barcode printer and Network device for all locations.
  • (Side: - Metropolis Healthcare Ltd)

IT Specialist Lab

Sanimed International Lab and Management LLC
01.2022 - 09.2023
  • Company Overview: (UAE)
  • Configuring & troubleshooting in desktop and laptop systems.
  • Installation of all software's, Networking, Providing solution by tele-calling.
  • Installation and Configure Medical Analyzer to interface with host computer.
  • I am supporting the Pathology lab with Akhil, Caredata, Health cluster and Infinity applications and Analyzer interface, computers, Printer, Barcode printer, QNS stores, FortiGate100 devices and Network devices for all locations.
  • (UAE)

IT Specialist (Remote Support)

Al Borg Medical Laboratories
06.2021 - 12.2021
  • Company Overview: (Saudi Arabia)
  • Configuring & troubleshooting in desktop, laptop systems Network and Analyzer.
  • Installation of all software's, Networking, Providing solution by tele-calling.
  • Installation and Configure Medical Analyzer to interface with host computer.
  • I was supporting the LDM application and Analyzer interface and computers, Printer, Barcode Printer and Network device for all locations.
  • (Saudi Arabia)

Assistant Manager

Metropolis Healthcare Ltd
11.2016 - 06.2021
  • Configuring & troubleshooting in desktop, laptop systems and analyzer.
  • Installation of all software's, Networking and Providing solution by tele-calling and Remote support.
  • Installation and configure medical Analyzer's to interface of host computer.
  • I have setup the Pathology lab with Attune & RNI Application and providing support for PAN India and International also, Analyzer interface and computers, printer, barcode Printer and Networking for all locations.

IT Support Engineer

Expert Solution
12.2010 - 10.2016
  • Schedule and done Satellite Workstation visit for Maintenance, Installation, and breakdowns.
  • Managing & maintaining all desktop, think computer and laptop systems.
  • Installation of Hardware & Software's, Configuring & Managing LAN networks and Internetworks.
  • New setup, maintenance, Configure & Managing DVR and CCTV Camera with Static IP Network and telephonic support.
  • Handling sides and work in Domain Network.

IT Administrator

Shubham Pharmachem Pvt Ltd
  • Configuring & troubleshooting in desktop, think computer, laptop and server.
  • Installation of all software and Network device.

Education

T.Y.B.A. -

D.D.U. Gorakhpur University
Gorakhpur, UP

MCSE - Microsoft Certified System Engineer

St. Angelo's Computer Education Institute
Kandivali (W), Mumbai, India

CCNA - Cisco Certified Network Associate

St. Angelo's Computer Education Institute
Kandivali (W), Mumbai, India

Diploma in Computer Hardware & Networking -

St. Angelo's Computer Education
Kandivali (W), Mumbai, India

Computer Basic and Tally -

St. Angelo's Computer Education
Kandivali (W), Mumbai, India

Skills

  • Computer assembling & Maintenance
  • Desktop support
  • Network configuration
  • Medical software installation
  • Hardware troubleshooting
  • Customer service
  • Remote assistance
  • Troubleshooting hardware and software problems
  • Installing and configuring peripherals
  • Installing and troubleshooting Windows operating systems
  • Installation of MS-Office
  • Corel draw
  • Photoshop
  • AutoCAD
  • 3Dmax
  • Maya
  • Troubleshooting Personal computers
  • Online support
  • Laptop assembling & Maintenance
  • Printer assembling & Maintenance
  • Installation and Configuration of DVR & CCTV camera
  • Managing and Maintaining Servers
  • Configuring Networking Equipment
  • Installing and Configuring network technologies
  • Backup Management
  • Virus Protection and Eradication
  • Configuring and Troubleshooting Microsoft Outlook
  • Installation & Configuration of Network Printer
  • Rack punching and creaming
  • Maintaining and troubleshooting network printers
  • Configuring Microsoft Windows Server
  • Active Directory management
  • NTFS security
  • Disk quota management
  • Troubleshooting Active Directory replication
  • Group policy deployment
  • Installation and maintenance of DNS, DHCP and WINS Servers
  • Installing and configuring RAS
  • Management and monitoring of software updates

Projects And Experiences

  • Mahakan Metropolis Lab, Ahmedabad, 04/28/17 to 05/02/17, Attune implementation and interface setup
  • Nipun Metropolis Lab, Jalgaon, 06/06/17 to 06/10/17, Attune implementation and interface setup
  • Dr Kandalkar Metropolis Lab, Goregaon, 08/17/17 to 08/29/17, Attune implementation and interface setup
  • SPIN-Sholapur Metropolis Lab, Sholapur, 09/17/17 to 09/25/17, Attune implementation and interface setup
  • Metropolis Ghana Lab, South Africa, 10/27/18 to 11/09/18, Attune implementation and interface setup
  • Metropolis Mauritius Lab, Mauritius, 01/20/19 to 01/27/19, Attune implementation and interface setup
  • Metropolis Tanzania Lab, South Africa, 03/11/19 to 03/19/19, Attune implementation and interface setup
  • Metropolis Zambia Lab, South Africa, 03/19/19 to 03/26/19, Interface setup
  • Golwilkar Metropolis Lab, Pune, 02/15/19 to 02/25/19, Attune implementation and interface setup
  • M1 Ambika Kolhapur Lab, Maharashtra, 10/06/23 to 10/20/23, Attune, RNI and interface implementation

Languages

  • Hindi
  • English

Hobbies and Interests

  • Learning new technologies and trying to use same in day-to-day work
  • Playing cricket

Disclaimer

I hereby affirm that all the details furnished above are true and correct to the best of my knowledge and belief.

Additional Qualifications

  • MCSE, St. Angelo's Computer Education Institute, Kandivali (W), Mumbai-67
  • CCNA, St. Angelo's Computer Education Institute, Kandivali (W), Mumbai-67
  • Diploma in Computer Hardware & Networking, St. Angelo's Computer Education, Kandivali (W), Mumbai-67
  • Computer Basic and Tally, St. Angelo's Computer Education, Kandivali (W), Mumbai-67

Personal Information

  • Father's Name: Daulat Gupta
  • Date of Birth: 01/10/88
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Asst. Manager-IT Operations

Sampark Softwares Pvt Ltd
09.2023 - Current

IT Specialist Lab

Sanimed International Lab and Management LLC
01.2022 - 09.2023

IT Specialist (Remote Support)

Al Borg Medical Laboratories
06.2021 - 12.2021

Assistant Manager

Metropolis Healthcare Ltd
11.2016 - 06.2021

IT Support Engineer

Expert Solution
12.2010 - 10.2016

IT Administrator

Shubham Pharmachem Pvt Ltd

T.Y.B.A. -

D.D.U. Gorakhpur University

MCSE - Microsoft Certified System Engineer

St. Angelo's Computer Education Institute

CCNA - Cisco Certified Network Associate

St. Angelo's Computer Education Institute

Diploma in Computer Hardware & Networking -

St. Angelo's Computer Education

Computer Basic and Tally -

St. Angelo's Computer Education
Sikandar Gupta