Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Certification
Timeline
Generic

SIMANTA MUDOI

Team Lead
New Delhi

Summary

PROFILE SUMMARY: A certified Scrum Master carrying 12 years of overall experience with the following core competencies: Team Management, Client / Stakeholder Management, Operations Management Project Management. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Overview

12
12
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
2
2
Languages

Work History

Team Lead

VIRTUSA SYSTEMS, PRIVATE LIMITED
08.2016 - Current
  • Guide team members across each stage of the project from communicating client requirements, scoping and work allocation
  • Monitor the quality and commitment for SLA for deliverables
  • Provide training to the new joinees and keep the team in sync with each update of the project
  • Lead in conference calls to provide proper insights of the ongoing project, process flow, team status and engage as well as managing end-to-end communication flow independently with client to provide insights through sample analysis
  • Drive the team’s operations (staffing, recruitment, attrition etc.) and key initiatives (such as up skill training, team get together as well as exit projections.)
  • Manage the improvement of the project by upfront highlighting of issues & recommending courses of actions for CAPA

Senior Research Analyst

PCITS Pvt. Ltd
02.2014 - 07.2016

Nomea Strategic Consultants Pvt. Ltd
10.2012 - 01.2014

Research Analyst

Nomea Strategic Consultants Pvt. Ltd
01.2010 - 09.2012
  • Notifying Clients and their respective Client Success Managers about their renewals, insufficient balance, overage as well as early start of contracts
  • Tracking of contracts and agreement’s terms and conditions
  • Tracking of revenue recognitions, invoices, credits and analysis of True Ups
  • Controlling activation and deactivation of client ID’s in “CAS”
  • Client reporting and taking care of client requirements
  • Maintaining Client status and database in the Salesforce
  • Imparting quality training to the new joinees/team members
  • Data acquisition (Internet & Association directories), Data validation and data analysis
  • Tracking of daily activities of clients in “CAS”
  • Analysis of average connectivity and data quality
  • Analysis of below “Service Level Agreement” scenarios

Education

B.Sc. - Economics, Statistics and Mathematics (Economics

B. Barooah College
Guwahati, ASSAM
07.2002 - 08.2005

Skills

Jigsawundefined

Personal Information


o Date of Birth: 01/03/1984

o Sex: Male

o Marital Status: Married

o Fathers Name: Mr. Jugal Mudoi

o Nationality: Indian

o Language Known: Assamese, Hindi, and English

o Hobbies: Music, reading books, interacting with different people.

Additional Information


o Bagged the best Team Lead award for Q1, 2018.

o Bagged the Spot Award for July, 2019

o Bagged the Spot Award for October, 2019

o Bagged the Star Team Award for exemplary performance and contribution to “Ads Curation – Mega Project”

Certification

Certified Scrum Master (Scrum Alliance)

Timeline

Team Lead

VIRTUSA SYSTEMS, PRIVATE LIMITED
08.2016 - Current

Senior Research Analyst

PCITS Pvt. Ltd
02.2014 - 07.2016

Nomea Strategic Consultants Pvt. Ltd
10.2012 - 01.2014

Research Analyst

Nomea Strategic Consultants Pvt. Ltd
01.2010 - 09.2012

B.Sc. - Economics, Statistics and Mathematics (Economics

B. Barooah College
07.2002 - 08.2005

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