Customer Support Specialist
Patterns LLC
Vadodara
06.2024 - Current
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Recorded all customer interactions into the database system accurately and completely.
- Developed innovative strategies to improve customer experience with the product or service offered by the company.
- Created reports on customer feedback, complaints, and suggestions for management review.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.