Simran Rani
Noida
Summary
By profession an IT Analyst with 2.5 years of experience with HCL Technologies Ltd. Noida. A candidate successful at managing multiple priorities with a positive attitude. Seeking a challenging & learning position in an organization which will help in developing my career and bring growth as well. Open to Work for Delhi NCR.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Analyst
HCL Technologies Ltd.
01.2021 - Current
- Providing support in the area of Monitoring tools & automation, bringing ease & accuracy with the help of Solarwinds NPM, NCM & NTA
- Node management activities on daily basis which includes New device addition, remove, editing and Monitoring changes as per customer requirements
- In a team of 2, I also got an opportunity to Upgrade Solarwinds Monitoring platform from 2020.2.6 to 2023.1 following ITIL process and attaining the results with minimum downtime
- Capable of working independently or as a part team to achieve organizational objectives
- Being a part of L1 support for HCL Internal Tools support team I also have basic knowledge of other monitoring tools e.g Nimsoft, Moogsoft Tools UI, Zabbix etc
- Performing daily health check to BAU tasks & system analysis, documentation, testing, implementation, and user support for platform transitions
- I also have Servicenow ticketing tools knowledge which we use to log & track every activity
- Report creation, Alert modification & other Solarwinds admin jobs are a part of BAU task here
- Co-ordination with Application support teams in case of any outage, opening bridge when needed and informing customers, stakeholders, and managing the monitoring tools to ensure maximum uptime is our duty.
Education
B.Tech, Computer Science -
Panipat Institute of Engineering And Technology
Panipat, Haryana 07.2017 - 05.2021
12th, Non Medical -
Indus Public School
Jind, Haryana 03.2016 - 05.2017
10th -
Indus Public School
Jind, Haryana 03.2014 - 05.2015
Skills
Solarwinds NPM, NCM & NTA
Familiar with SAM & Templates modification & creation as well
Basic of Cloud Computing
Machine Learning
MS Excel
Snow, Zabbix, Nimsoft, SolarWinds, MoogSoft and ScienceLogic
Issue Identification
Report Preparation
Root Cause Analysis
Timeline
Analyst
HCL Technologies Ltd.
01.2021 - Current
B.Tech, Computer Science -
Panipat Institute of Engineering And Technology
07.2017 - 05.2021
12th, Non Medical -
Indus Public School
03.2016 - 05.2017
10th -
Indus Public School
03.2014 - 05.2015
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