Summary
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
Generic

Simran Singh

Noida

Summary

To obtain a challenging position in an innovative organization where I can use my skills, capabilities, and knowledge.

Work History

Operation Customer Expert

Teleperformance Pvt.Ltd
Gurgaon
08.2025 - Current
  • Assisted customers with inquiries through the chat support platform (Mercury).
  • Resolved customer complaints effectively and efficiently in real-time.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.
  • Assisted customers in navigating website and troubleshooting issues with products or services.
  • Have experience with tools (Einstein 360, Celestial).

Education

BCA -

Dr. Bhimrao Ambedkar university
Agra

12th -

B.V.N. Sr. Sec. School
Palwal

10th -

T.B.M. High School
Palwal

Skills

  • Customer relationship management
  • Technical support
  • Customer service
  • Product troubleshooting
  • Complaint resolution
  • Problem solving
  • Good communication
  • Leadership

Disclaimer

I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.

Personal Information

  • Father's Name: Mr. Gyan Prakash
  • Date of Birth: 12/01/03
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Timeline

Operation Customer Expert

Teleperformance Pvt.Ltd
08.2025 - Current

BCA -

Dr. Bhimrao Ambedkar university

12th -

B.V.N. Sr. Sec. School

10th -

T.B.M. High School

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Simran Singh