A competent professional reinsurance and insurance specialist with strong background in managing and optimizing reinsurance process with experience in underwriting, data management. Highly skilled in analyzing ceded reinsurance data, coordinating with underwriters and ensuring seamless RI setup.
• Analyzing the data to calculate the monthly premium.
• TPA request processing within TAT.
• Ascertain the commission, what needs to be paid to Brokers. • Prepare Payroll & Reconciliation reports on a regular basis.
• MIS reports - Production tracker, Day end reporting and Audit & Accuracy report.
• Maintaining query log tracker & learning log.
• Managed client communication with timely responses to Emails & Calls.
• Used to manage Group mailboxes.
• Conducting Calls with clients on process improvement initiatives.
• Supporting Service Excellence Team in preparing OE Documents (Pareto Analysis, RCA, Cause & Effect Analysis).
● Clearing the submissions.
● Constantly monitor centralized mailbox and work upon incoming submission emails request using FIFO method.
● Quote/Indication/Declining the submissions.
● Quality check of pre bound process.
● Bound the submission.
● Endorsements processing.
● Ensuring policies issued within required period ● Raising the inspection for locations.
● Compiling the data at the day end.
● Conducting trainings for the new hires on the in-house tools and on domain knowledge.
● Conducting calls with clients on process improvement initiatives.
● Manage and maintain records including correspondence and data