Simranjeet Kaur
Ghaziabad
Summary
Skilled Food and Beverage Associate with proven expertise in beverage preparation and guest services, honed at JW Marriott and Encalm Hospitality. Excelled in enhancing customer experiences through effective communication and menu knowledge, leading to significant sales boosts. Adept at bar operations management and POS system operation, consistently delivering order accuracy and operational efficiency.
Overview
1
1
year of professional experience
Work History
Food and Beverage Associate
Encalm hospitality Private limited
Indra Gandhi international airport
04.2023 - 03.2024
- Company Overview: Company website: https://www.encalm.com
- Company website: https://www.encalm.com
- Provided drink suggestions to customers based on their preferences.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
JW Marriott
New Delhi
12.2022 - 03.2023
- Company Overview: Company website: Marriott.com
- First few days worked in Banquets and greeting the guest
- Serve the beverages and did the table service
- Coordinate with the other waiters and chefs to get the best result
- Do the instructed work as told so get the best results
- Service of water
- Had to serve water to the guests and hand them the menu card
- Clearance
- Cleaning of the table and keeping the cutlery and crockery in the back area and putting the napkins for wash
- Getting the dishes and keeping it on the table for the head waiter to serve
- Making sure that the guest doesn’t wait too long for the food and drinks
- Making of fresh orange juice and lemon juice everyday
- Cutting ingredients needed at the bar and making of sugar syrup
- Making of mocktails basic ones
- Worked as Hostess and make the table reservation
- Escort the guest to their reserved table
- Company website: Marriott.com
Education
Bachelor of Hotel Management - Front office, Service, Kitchen, and Housekeeping
International Institute Of Hotel Management
Badarpur, New Delhi10-2022
High school or equivalent - Non-Medical - Physics, Chemistry, Mathematics, Computer Science, English and Physical Education
Flora Dale School
Dilshad Garden, Delhi03.2019
Skills
- Good in communication
- Beverage preparation
- Menu memorization
- Customer service
- Bar operations management
- Order accuracy
- Cash handling proficiency
- POS system operation
- Flexible scheduling
- Guest services
Telephone
+91, 8750251047
Besttimetocontact
Anytime
Countryofresidence
India
Skypeid
live:.cid.2d80c0f8138b8c03
Hobbies and Interests
- Bar tendering – make cocktails and gain knowledge about alcohol.
- Travelling – love for food and exploring new places and being adventurous.
Personal Information
- Place of Birth: Madhya Pradesh
- Citizenship: India
- Date of Birth: 12/18/00
- Gender: Female
Languages
English , hindi
Timeline
Food and Beverage Associate
Encalm hospitality Private limited
04.2023 - 03.2024
JW Marriott
12.2022 - 03.2023
Bachelor of Hotel Management - Front office, Service, Kitchen, and Housekeeping
International Institute Of Hotel Management
High school or equivalent - Non-Medical - Physics, Chemistry, Mathematics, Computer Science, English and Physical Education
Flora Dale School
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