Simranjeet Singh
Corporate Recruiter
Gurugram
Summary
Knowledgeable about building and managing candidate pipelines, events and job posting strategies. Managed Job campaign for Bulk hiring for Southwest and Northwest locations in the USA. Focused recruiting professional enthusiast about accomplishing challenging hiring objectives. Develop and share advertising campaigns to promote products and services of Renault. I have identified target audiences and developed strategies to reach them. Managed the brand products like Kwid, Triber, and Kiger Cars. Have sold out the highest sale for Kwid with overall 40% growth in India business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RECRUITER Waste Management
Trueblue
Gurugram
12.2023 - Current
- Handled End to End recruitment for WM and Worked on technical profiles like mechanics, machine operators, technicians and engineers.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
- Collaborated with hiring managers to understand job requirements and expectations.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Sourced and selected applicants for technical positions within company.
- Wrote and posted technical job descriptions
- Used Boolean searches to develop applicant portfolios for expected openings.
- Onboarded new hires and set up training.
- Interviewed candidates using different interview methods and approaches.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
RECRUITER Nordstrom
Trueblue
Gurugram
08.2021 - 12.2023
- Worked on End-to-end recruiter for Nordstrom, Job creation, marketing research, Sourcing, Cold calling, Screening, Offer and background checks, Welcome letters & Job closing.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
- Successfully filled numerous hard-to-source roles by utilising creative search methods and tapping into niche networks.
- Established long-term partnerships with clients by consistently delivering high-quality talent matches tailored to their specific needs.
- Coordinated with technical team leaders to forecast hiring needs and department goals.
- Wrote and posted job descriptions
- Used Boolean searches to develop applicant portfolios for expected openings.
- Onboarded new hires and set up training.
Sr Representative operation (Transaction processing ||)
Renault || Concentrix
Gurugram
05.2019 - 08.2021
- Handled a team of 25 people, assigning work and end-to-end reporting part.
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Optimised workflow efficiency through diligent organisation of tasks, documentation, and resources.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Assisted with writing job postings and job descriptions for boards.
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
- Strengthened relationships with external stakeholders such as custodians, brokers, and vendors through regular communication and issue resolution.
- Assisted in the preparation of monthly management reports, offering insights into key performance indicators and trends.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Representative (Transaction processing |)
Concentrix
Gurugram
06.2017 - 04.2019
- Maintained a positive, professional working environment to optimize staff and customer satisfaction.
- Used excellent problem-solving and issue-resolution strategies to rectify difficult problems quickly and effectively.
- Maintained comprehensive knowledge of products and services offered, enabling accurate responses to customer inquiries.
- Facilitated smooth transitions between departments during escalations as needed, prioritising efficient resolution for the caller''s satisfaction.
- Collaborated with internal departments to resolve complex issues, ensuring a seamless experience for the customer.
- Handled confidential information securely while answering questions related to billing, account statuses and other sensitive topics.
- Provided personalised solutions based on individual customer needs, leading to higher levels of satisfaction and loyalty among clients.
- Achieved high-quality communication with customers, using active listening and clear verbal skills to address concerns accurately.
- Contributed to overall sales goals by successfully converting inbound leads into satisfied customers through persuasive communication tactics.
- Consistently met or exceeded daily call quotas, demonstrating exceptional time-management skills and dedication to achieving results.
- Supported team performance by sharing best practices in call handling techniques and problem-solving strategies.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Educated customers on product and service benefits, explaining features and answering questions.
Education
BBA Hons - undefined
Lovely professional university
06.2014 - 4 2017
Skills
Annual evaluations
Details
Gurugram, India, 09878157893, dhami.simran1996@gmail.com
Certification
Certified [HR Analyst ], [Tata Hitachi Construction Machinery Private Limited ] - [June-July]
Timeline
RECRUITER Waste Management
Trueblue
12.2023 - Current
RECRUITER Nordstrom
Trueblue
08.2021 - 12.2023
Sr Representative operation (Transaction processing ||)
Renault || Concentrix
05.2019 - 08.2021
Representative (Transaction processing |)
Concentrix
06.2017 - 04.2019
Certified [HR Analyst ], [Tata Hitachi Construction Machinery Private Limited ] - [June-July]
06-2016
BBA Hons - undefined
Lovely professional university
06.2014 - 4 2017