SYED SARFARAAZ ALI
Hyderabad
Summary
Logistics and operations professional with over 5 years of experience in US and international supply chain, specializing in export and import. Certified as a Six Sigma Lean Management yellow belt at Amazon, with a proven history of leading large teams, implementing lean practices, and driving cost reductions. Adept at scaling startups in the US market through innovative logistics strategies, and highly skilled in managing the complexities of international logistics. Maintains a strong network of over 3,000 container truckers across all major US ports and airports.
Overview
5
5
years of professional experience
Work History
Manager, Operations
Amazon Development Center
Hyderabad
06.2023 - Current
- Implemented cost-effective solutions, resulting in a 20% reduction in project expenses
- Streamlined project workflows, enhancing overall efficiency by 25% while monitoring the service levels by ensuring a targeted approach in eliminating redundant bottlenecks
- Directed a team to design and deliver headcount strategies during headcount planning as a primary POC and ensured headcount planning for >350 HC, consistently meeting timelines and exceeding expectations
- Leading a team of 50 members and 3 team leads, driving team productivity by 20% increase in the productivity
- Led initiatives to reduce defects in operations by 88.5% within seven weeks through targeted coaching, implementing inspection mechanisms, and conducting trend analyses
- Led the conversion process of 419 temporary staff to full-time employees over a period of 3 months
Process Lead
Amazon Development Center
Hyderabad
09.2021 - 06.2023
- Identified procedure or process changes required to improve performance and productivity
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics
- Managed job assignment of up to >100 associates on a day-to-day basis, monitoring performance on job or productivity, volume, and quality
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Trained and guided team members to maintain high productivity and performance metrics
- Using my SQL knowledge; I defined 2 metrics within the process and identified anomalies and ensured the they are picked up by the tech team and correct it
Transportation Specialist
Amazon Development Center
Hyderabad
07.2019 - 09.2021
- Was in the list of best performers for 3 consecutive years (2019,2020,2021)
- Have upskilled 50 associates on many profiles in 2021
- Planned and oversaw linehauls, managing stakeholder relationships and mitigated Disruptions for Amazon North American Supply Chain
Education
BTECH - Civil Engineering
JNTUH
01.2018
Intermediate -
Sri Chaitanya junior kalasala
01.2013
Skills
- Strategic Planning
- Lean Management
- Project Management
- Team Leadership
- Analytical Thinking
- Communication
- SQL
- MS Excel
- Quick sight
- Python
- Lean Six Sigma - Yellow Belt
Accomplishments
- Increased Productivity: Achieved a 20% boost in team productivity by leading strategic initiatives and optimizing workflows.
- System Glitch Resolution: Identified and resolved a critical system glitch in logistics operations, saving an estimated USD 5 million by collaborating with the tech team.
- Peak Season Management: Improved SLA from 60% to 95% during Thanksgiving and Christmas peaks by refining scheduling processes and stakeholder coordination.
Hobbies and Interests
- Listening to music
- Reading
Timeline
Manager, Operations
Amazon Development Center
06.2023 - Current
Process Lead
Amazon Development Center
09.2021 - 06.2023
Transportation Specialist
Amazon Development Center
07.2019 - 09.2021
BTECH - Civil Engineering
JNTUH
Intermediate -
Sri Chaitanya junior kalasala
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