Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
KEY COMPETENCIES:
JOB GROWTH
PE R S O N A L D E T A I L S
Timeline
Generic

SINGARAVELU C

Chennai

Summary

  • Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction.
  • Skilled professional inspired and motivated to help customers build financial independence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Relationship Manager

HDFC BANK LTD
CHENNAI
11.2016 - Current
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.

Relationship Officer

Kotak Mahindra Bank Ltd ,
CHENNAI
07.2013 - 10.2016
  • Provided excellent customer service through active listening and problem solving skills.
  • Identified opportunities to improve customer service processes and procedures.
  • Analyzed client data to identify opportunities for cross-selling products and services.
  • Provided financial advice to clients based on their needs and goals.

Associate Sales Manager

Indusind Bank ltd
CHENNAI
01.2012 - 07.2013
  • Identified opportunities for new business development by researching industry trends and customer needs.
  • Developed relationships with potential customers through cold-calling and other outreach efforts.

Sr Relationship Officer

Bajaj Alliannz Staffing solutions
CHENNAI
02.2011 - 01.2012
  • Identified opportunities to improve customer service processes and procedures.
  • Facilitated cross-selling opportunities between different departments within the organization.
  • Developed customized solutions to meet the diverse needs of individual customers.

Sr.Sales Officer

HDFC BANK LTD
CHENNAI
12.2007 - 02.2011
  • Advised customers on product selection based on their individual needs.
  • Creating presentations for prospective clients to explain product features and benefits.
  • Identified and targeted new business opportunities through market research and analysis.

Sr Sales Executive

ENLIST - SBI CARDS
CHENNAI
08.2005 - 12.2007
  • Generated leads through cold calling and networking activities.
  • Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
  • Presented products and features to customers, responded to concerns, and redirected objections.

Education

Bachelor of Science - Physics

MADRAS UNIVERSITY
Chennai
11-2004

Skills

  • Client acquisition
  • Customer Portfolio Management
  • Client Engagement
  • Wealth management portfolios
  • Banking
  • Product Recommendations
  • Portfolio Growth
  • Relationship building and management

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Affiliations

  • Planning
  • Time Management
  • Leadership

Accomplishments

  • MDRT Qualified FY 22-23,
  • Life Insurance Premium Achieved Rs 3Cr,.
  • Asset Disbursement Rs 150 cr - FY 23-24,
  • Significant Portfolio Growth ,
  • Some local & National level contest winner,

Certification

  • IRDA
  • AMFI

KEY COMPETENCIES:

  • 15+ years of experience in the area of sales  11 years of experience in the HNW customer handling with Portfolio. , MDRT QUALIFIER (year 2022-2023)  Proficient in handling difficult requirements and difficult customers.  Currently associated with HDFC Bank Ltd, Chennai, since Nov 2016 to date.

JOB GROWTH

  • Joined as PB Sales with HDFC Bank Ltd (2016)within a year promoted as RM and elevated to Manager Grade
  • Now Graded As Sr. Manager.

PE R S O N A L D E T A I L S

  • Name: Singaravelu C
  • Contact: +91 9176555596
  • Email:csvelu82@gmail.com
  • DOB: 15/05/1982
  • Nationality: Indian
  • Languages Known: Tamil, English
  • Address: No 1/24, Jalal Street, Balambigai nagar 1st Main Road, Ramapuram, Chennai 600089.

Timeline

Relationship Manager

HDFC BANK LTD
11.2016 - Current

Relationship Officer

Kotak Mahindra Bank Ltd ,
07.2013 - 10.2016

Associate Sales Manager

Indusind Bank ltd
01.2012 - 07.2013

Sr Relationship Officer

Bajaj Alliannz Staffing solutions
02.2011 - 01.2012

Sr.Sales Officer

HDFC BANK LTD
12.2007 - 02.2011

Sr Sales Executive

ENLIST - SBI CARDS
08.2005 - 12.2007

Bachelor of Science - Physics

MADRAS UNIVERSITY

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