Sirisha Mylangam

· A Smart-working Team Leader who performs and delegates multiple tasks in a respectful and professional manner

· Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained

· Responsible for the Process improvement, collaboration between various teams on technical advancements

· Managed a high-performing operations team, fostering a culture of collaboration and excellence.

· Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions

· Providing mentorship, guidance and career development to members of your team

· Providing cross training to the associates as per the team's requirement

· Managing and mentoring the new hires based on strategic plans to improve the process

· Assessing the learning curve of the existing and new hires

· Resolving escalated user issues and complaints

· Integrating with various other teams and working towards resolution.

· Managed a high-performing operations team, fostering a culture of collaboration and excellence.

· Streamlined operational processes by implementing new strategies and technologies, leading to improved efficiency.

· Reduced operational expenses through continuous analysis and optimization of resources and processes.

·Developed strong partnerships with cross-functional teams to improve overall business performance.

· Handled IT Change management of Microsoft which included Windows Server (Physical and Virtual), Storage related requests, documentation, follow up of queries and resolving issues related to change request

· Worked on SAN Management software like Symmetrix Management Console, Web Tools, Fabric manager, Navisphere manager

· Performed LUN Addition, Grow, Delete, Migration, Pivoting LUNs between Servers

· Created and managed Meta, Hyper volumes and added Meta members

· Used Auto Provisioning, Virtual Provisioning based on the customer requirements

· Decommissioning the servers which are to be detached or added to SAN, administration of EMC Storage subsystems DMX 4, VMAX and exposure in usage of SYMMCLI

· Strong experience in Administering VNX using Unisphere, Symmetrix using EMC Solution Enabler and Unisphere for V-MAX, Vplex using Vplex CLI and Unisphere.

· To provide technical support, guidance for EMC Clariion storage products.

· Monitored the EMC Clariion Arrays by using Navisphere Manager and Ensure integrity of supported environment.

· Actively involved in performing day to day operational tasks like storage provisioning and monitoring the health of SAN.

· LUN Provisioning and Meta Lun creation using Navisphere Manager.

· Highly experienced in LUN provisioning over Symmetrix storage sub systems using SYMMCLI.

· Collected the Host Grab, analyze and remediating the host as per best practice.

· Configured and Installed PowerPath for load balancing and path failover on host systems.

· Documented all the day-to-day Storage Administration procedures.