Sirisha Tirumala Kanduri
Nagpur
Summary
Results-oriented professional with extensive customer service experience and strong administrative skills, enhancing operational efficiency and client satisfaction.
Dedicated professional with 3+ years of customer service experience in a fast-paced healthcare environment.
Proficient in managing confidential information and resolving customer queries effectively while maintaining attention to detail. Skilled in Microsoft Office applications.
Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company.
Highly astute Customer Service Executive with a proven track record of finding effective resolutions for issues. Demonstrates exceptional listening and team collaboration skills. Seeking a customer service role at a reputed company.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
Ayurveda Kalamandir
Hyderabad
03.2021 - Current
- Managed customer contacts and inquiries, providing resolution for medical-related appointments
- Ensured confidentiality of sensitive customer information while maintaining high service standards
- Utilized Microsoft Office products to track and manage customer interactions and appointments
- Demonstrated proficiency in handling diverse customer queries, ensuring timely and accurate responses.
Education
MBA in Finance -
PB Siddhartha College of Arts and Science, Krishna University, AP
01.2015
B.Tech in Information Technology -
R.K. College of Engineering, Vijayawada, JNTUK, AP
01.2013
Intermediate -
Sri Chaitanya Jr. College, Vijayawada, B.I.E, AP
01.2009
S.S.C -
Amali EM High School, Vijayawada, SSC Board, AP
01.2007
Skills
- Microsoft Office Suite
- Word
- Excel
- PowerPoint
- Analytical skills
- Finance
- Data interpretation
- Knowledge databases
- Research methodologies
- Technical Support
- Customer Engagement
- Client Engagement
- Marketing
- Customer Retention
- Customer Relationship Management
Languages
- English (Fluent)
- Telugu (Fluent)
- Hindi (Basic)
Disclaimer
I hereby declare that the information provided above is true and accurate to the best of my knowledge.
Personal Information
- Date of Birth: 08/28/92
- Gender: Female
- Nationality: Indian
Spousename
S. Dhiraz
Accomplishments
- Star performer Award for client retention
Timeline
Customer Service Executive
Ayurveda Kalamandir
03.2021 - Current
MBA in Finance -
PB Siddhartha College of Arts and Science, Krishna University, AP
B.Tech in Information Technology -
R.K. College of Engineering, Vijayawada, JNTUK, AP
Intermediate -
Sri Chaitanya Jr. College, Vijayawada, B.I.E, AP
S.S.C -
Amali EM High School, Vijayawada, SSC Board, AP
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