SISIRA P P

Infosys Pvt Ltd

Bangalore

01.2022 - Current

Configured and maintained master data, including work centers, functional locations, BOMs, equipment, warranties, MRS hubs, and positions.
Managed transactional data such as service orders, service notifications, maintenance plans, and service contracts.
Involved in full-cycle implementation and rollout projects.
Good knowledge of SD processes (Configuration, master data, sales document OTC (Order-to-Cash Cycle), rush orders, cash sales, pricing, deliveries, shipping, and billing, and basic functions).
Performed a mass data upload using LSMW.
Send pre-load validations to the business (data accuracy, observations, and corrections) and post-load validations for loaded data extracted from the SAP system.
Involved in mock, go-live simulations, and cutover and go-live activities.
Provided post-go-live support, resolving incidents within SLA timelines.
Executed SAP testing (manual and Panaya), including unit, integration, and UAT, with defect resolution.
Coordinated cross-module integration with HR, MM, FSM, and Finance.
Prepared end-user training manuals and delivered user training.
Analyzed and resolved issues raised by business users, providing sustainable solutions.
Documented functional specifications, prepared solution designs, and supported configuration testing.
Collaborated with cross-functional teams to gather business requirements.
Conducted user training sessions on functionalities, best practices, and supported business stakeholders.
Involved in Migration activities