Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Sithara Sreedharan

Sithara Sreedharan

Bengaluru,Karnataka

Summary

Detail-oriented professional with over 12 years of experience in Quality Assurance and Project Management, currently leading a QA team and driving project management initiatives at Head Digital Works India within an Agile framework. Expertise in test planning, release management, and stakeholder coordination ensures seamless integration of project goals with quality standards. Proven track record in B2B (Banking) and B2C (Digital Sports) environments, adept at managing end-to-end release processes while mentoring teams for efficient QA execution. Certified in Agile methodologies and skilled in navigating complex project landscapes through strategic planning, stakeholder engagement, and risk mitigation, fostering a culture of continuous improvement and operational excellence.

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Assistant Manager - QA

Head Digital Works India
01.2024 - Current
  • Leading a 24-member agile team, with direct responsibility for a 6-member QA team, ensuring high-quality testing and project execution in a B2C product-based environment (Cricket.com).
  • Managing both QA operations and project management, contributing 50% effort in each role to drive the successful delivery of software projects.
  • Administering end-to-end release management processes, ensuring timely and efficient delivery of updates and new features to production with minimal disruption to users.
  • Driving comprehensive test planning across various phases of the product lifecycle, from test case creation to execution, ensuring thorough validation of all new features.
  • Coordinating closely with product owners, development teams, and stakeholders to ensure alignment on requirements and project goals, facilitating a smooth delivery process.
  • Conducting regular sprint planning, ensuring that tasks are appropriately prioritized, and deliverables are achieved within the defined time frames.
  • Mentoring and guiding the QA team, fostering skill development and ensuring consistent performance standards.
  • Collaborating with cross-functional teams to ensure that quality metrics are integrated into each phase of the product lifecycle, driving improvements in overall quality.
  • Leading project execution, managing timelines, resources, and risks, while maintaining focus on delivering high-quality software products.
  • Ensuring regular communication with stakeholders regarding project progress, risks, and dependencies, providing transparent updates and insights.
  • Successfully managed the delivery of multiple high-impact product releases, achieving 98% on-time delivery within the established deadlines.
  • Streamlined release management processes, reducing deployment issues by 40%, and improving system stability.
  • Developed and implemented efficient test plans and strategies that improved test execution efficiency by 40%, ensuring faster product cycles and enhanced quality.
  • Led the agile transformation of the team, improving collaboration and communication, resulting in improvement in team efficiency and sprint velocity.
  • Enhanced the performance and capability of the QA team through continuous training and mentoring, leading to 30% improvement in defect detection and resolution.
  • Optimized cross-functional team collaboration, reducing the average cycle time for critical project tasks.
  • Managed complex project timelines and resource allocation, ensuring that critical projects met milestones and delivered high-quality results on time.

QA Architect

SunTec Business Solutions
01.2022 - 01.2024
  • Designed & executed comprehensive test strategies for both functional and non-functional testing, ensured a thorough examination of all product components (Pricing and Billing software for Banks).
  • Led the creation of detailed test plans and test cases, ensured robust coverage across various modules of the application.
  • Collaborated closely with Development Teams to identify key areas for improvement in code quality, fostered a proactive approach to software quality.
  • Coordinated with stakeholders to keep them updated on test progress, risks, and the status of the deliverables.
  • Implemented performance testing and load testing to validate system scalability under varying loads.
  • Introduced best practices in test automation, leveraged tools like Selenium and Cucumber to enhance test efficiency and reliability.

Cyber Security Service QA

Capgemini
01.2021 - 01.2022
  • Facilitated questionnaire grooming and review sessions for cyber security-related projects for Standard Chartered Bank, ensured alignment with business and security requirements.
  • Implemented security & audit policies for application databases, applied tools like Imperva SecureSphere DAM solution to enhance database security.
  • Collaborated with the incident response team to investigate security incidents, identify root causes, and recommend corrective measures.
  • Managed the documentation process for all testing activities, generated comprehensive reports for stakeholders and management.
  • Coordinated with cross-functional teams to provide security assurance during project execution, ensured compliance with security standards.

Senior QA Analyst

Mphasis Ltd.
01.2011 - 01.2019
  • Successfully led cross-geographical teams, spanning onsite (New York) and offshore (Bengaluru) locations, in harmonizing quality assurance efforts.
  • Spearheaded the JP Morgan Chase’s Personal Online Banking Application project, managed story pre-grooming, test estimation, and test case development for successful execution.
  • Managed the testing efforts for the JP Morgan’s Liquidity Risk Infrastructure (LRI) program, ensured smooth coordination between international teams to meet project goals.
  • Advocated for the adoption of Agile methodologies within the QA department, fostered adaptability to evolving project requirements and improving team productivity.
  • Developed automated tests using Cucumber BDD framework (Selenium), streamlined regression testing and enhanced accuracy & efficiency.
  • Coordinated for UAT testing by conducting regular meetings with users, provided training materials, and performed comprehensive QA result walkthroughs to ensure optimal user experience.

Education

B.Tech. - Electronics & Communication Engineering

Federal Institute of Science And Technology
05.2011

Skills

  • QA Tools: JIRA, HP ALM, Confluence, GitHub

  • Automation Tools: Selenium, Cucumber BDD

Testing Types: Functional Testing, Regression Testing, System Testing, Performance Testing, Regression Testing, Usability Testing

  • Programming Languages: SQL, Java

  • Agile & Project Management Tools: Jira, Confluence, Scrum, Kanban

  • CI/CD Tools: Jenkins, Git

  • Database Management: SQL Developer, Imperva SecureSphere DAM

Quality metrics

Test strategy

Test automation

Cross-functional team leadership

Risk analysis and mitigation

Team building

Project management

Websites

Certification

Certified Scrum Product Owner (Valid until November 2025) | Link

Timeline

Assistant Manager - QA

Head Digital Works India
01.2024 - Current

QA Architect

SunTec Business Solutions
01.2022 - 01.2024

Cyber Security Service QA

Capgemini
01.2021 - 01.2022

Senior QA Analyst

Mphasis Ltd.
01.2011 - 01.2019

B.Tech. - Electronics & Communication Engineering

Federal Institute of Science And Technology

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Sithara Sreedharan