Sivadas K R
Bengaluru
Summary
Dynamic Product Manager with a proven track record at Oracle Financial Services, excelling in product strategy and Agile methodologies. Achieved a 20% reduction in implementation timelines through innovative solutions and cross-functional collaboration. Expert in core banking platforms, driving stakeholder engagement and delivering transformative digital products that enhance customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Product Manager
Oracle Financial Services Software Ltd
Bengaluru
01.2022 - Current
- Designed and developed innovative retail banking origination solutions.
- Pioneered configurable workflows, achieving 20% reduction in implementation timelines.
- Implemented Agile methodologies to enhance project management and team collaboration.
- Facilitated collaboration among engineering, design, and sales teams for strategic product initiatives.
- Leveraged expertise in FLEXCUBE and Finacle for end-to-end product lifecycle management.
- Partnered with stakeholders to align product vision and refine business requirements.
AGM-Branch Manager, Gr C.
IDBI Bank Ltd
Bengaluru
07.2020 - 01.2022
- Advanced from Relationship Officer to AGM Branch Manager over 12 years, ensuring operational excellence.
- Enhanced customer retention by 12% through tailored banking strategies and exceptional service.
- Implemented process improvements that streamlined branch operations, reducing turnaround time for key services by 15%.
- Conducted credit risk assessments and financial product evaluations, boosting portfolio quality and increasing revenue by 24%.
Relationship Officer & Service and Operations Manager (Gr B&A)
IDBI Bank
Kochi
07.2009 - 07.2020
- Spearheaded customer relationship management strategy, enhancing client satisfaction significantly.
- Managed client relationships, driving 34% growth in cross-sell revenue within retail banking.
- Achieved 21% revenue increase through effective cross-selling and upselling of banking products.
- Implemented operational enhancements that boosted service efficiency and reduced customer wait times by 10%.
- Resolved customer complaints and disputes promptly, ensuring high customer satisfaction levels.
Education
Post Graduate Diploma in Management - Finance & Marketing
SCMS Cochin
Kerala, India05.2009
Bachelor of Science - Mathematics
Nirmala College Muvattupuzha
Kerala, India05.2006
Skills
- Agile methodologies and Scrum
- Product management and strategy
- Core banking domain expertise
- Product roadmaps and lifecycle management
- Risk assessment and mitigation
- User story development and engagement
- Cross-functional collaboration
- Stakeholder management
Certification
- SAFe POPM Certification
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
- Product Management Basics Certification
- Certified Associate of the Indian Institute of Bankers (CAIIB)
- CBAP Prelims
Accomplishments
- Pace Setter (2023): Recognized for driving innovation and delivering exceptional results in product development at OFSS.
- EverReady (2022): Recognized for driving team collaboration and project success at OFSS.
- IDBI Bank CGM's Certificate (2021): Honored for strategic leadership and operational excellence.
Timeline
Product Manager
Oracle Financial Services Software Ltd
01.2022 - Current
AGM-Branch Manager, Gr C.
IDBI Bank Ltd
07.2020 - 01.2022
Relationship Officer & Service and Operations Manager (Gr B&A)
IDBI Bank
07.2009 - 07.2020
Post Graduate Diploma in Management - Finance & Marketing
SCMS Cochin
Bachelor of Science - Mathematics
Nirmala College Muvattupuzha
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