Sivakesava Guptha Chakka
Kavali, Spsr Nellore(dt), Andhrapradesh,AP
Summary
A Strong Technical Lead with extensive experience working in an IT industry, specializing in Commvault and Veeam for robust backup and recovery solutions. Proven track record in optimizing storage policies and ensuring data integrity. Strong problem-solving skills complemented by effective communication, achieving 100% SLA compliance across diverse environments.
Overview
8
8
years of professional experience
Work History
Technical Lead
Wipro Technologies CDC 5 SEZ
Chennai, India
11.2022 - Current
- Expert in Commvault v11, with hands-on experience in configuring CommServe, Media Agent, and iDataAgent.
- Performed interactive and remote installations, and managed CommCell Console for administrative tasks.
- Configured and restored Oracle RAC and SQL Server databases, ensuring data integrity and availability.
- Resolved failures in auxiliary jobs and monitored Activity Monitor for backup/restore errors.
- Worked extensively on LiveSync and Disaster Recovery (DR) operations.
- Proficient in Hyperscale storage architecture and Nutanix cluster configuration for backup optimization.
- Enabled/disabled Compliance Lock features for secure data governance.
- Managed storage utilization, disk libraries, and optimized backup infrastructure.
- Administered user and group management, storage policies, subclients, and schedule policies.
- Applied basic and extended retention rules, and configured primary/secondary storage policy copies.
- Experienced in VMware backups, Windows File System, and MS SQL DB backup/restores.
- Configured alerts, notifications, and managed reports and logs for operational transparency.
- Strong understanding of backup types, deduplication, global filters, and DR restore procedures.
- Provided regular client updates and ensured smooth backup operations across environments.
- Hands-on experience with Commvault Metallic, including backup monitoring and restore operations for Office 365 workloads such as SharePoint, Exchange, OneDrive, and Teams.
- Successfully performed restores of all Metallic-supported tools, ensuring data recoverability and compliance.
Sr System Engineer
Cognizant
Chennai, India
01.2021 - 11.2022
- Worked as a shared resource for multiple clients, managing diverse backup tools based on client requirements.
- Hands-on experience with Commvault (v11), including configuration of CommServe, Media Agent, and iDataAgent.
- Performed interactive and remote installations, and managed CommCell Console navigation and administrative tasks.
- Managed user and group administration, backup process flow, and service-level troubleshooting.
- Configured and maintained disk libraries, storage policies, subclients, and schedule policies.
- Monitored Activity Monitor for backup/restore errors and handled alerts, notifications, and log management.
- Worked on VMware backups, Windows file system, and MS SQL DB backup and restore operations.
- Applied Commvault retention rules, global filters, and deduplication configurations.
- Managed primary and secondary storage policy copies, and supported DR backup and restore operations.
- Administered EMC Networker, Avamar, Cohesity, and Veeam (v10 & v11) across Windows, Unix, Linux, and database systems.
- Scheduled and performed backups/restores, handled critical failures, and conducted restore drills.
- Configured VMware backups, deployed proxies/repositories, and managed physical server backups.
- Participated in daily ticket reviews, change/problem management meetings, and resolved P2 incidents.
- Upgraded backup software and monitored Data Domain performance and OS upgrades.
- Ensured 100% SLA compliance, prepared daily/monthly reports, and created technical documentation.
Analyst
HCL Technologies
Chennai, India
07.2017 - 01.2021
- Administered and implemented enterprise backup solutions using EMC Networker, Avamar, and Cohesity, ensuring data protection across diverse environments.
- Managed backups for heterogeneous client systems including Windows, Unix, Linux, and various filesystems and databases.
- Collaborated effectively with on-shore and off-shore teams to resolve major backup-related issues and escalations.
- Scheduled and executed manual backups based on customer requirements, ensuring timely and reliable data protection.
- Participated in daily ticket reviews, change management, and problem management meetings, providing updates on pending issues.
- Handled Priority 2 (P2) incidents, ensuring swift resolution and minimal impact to business operations.
- Performed software upgrades for backup tools such as Networker and Cohesity (Windows-based solutions).
- Investigated and resolved critical backup failures, maintaining high system reliability and data integrity.
- Executed various restore operations including NMM and Windows-based restores.
- Authored technical documentation and knowledge base articles to support team learning and operational efficiency.
- Generated and shared daily backup reports detailing failure rates, completion status, and overall success metrics with clients.
- Troubleshot backup failures caused by TCP errors, VSS issues, RPC errors, agent-related problems, and other system anomalies.
- Ensured 100% SLA compliance by proactively managing and resolving backup-related tickets.
- Monitored Data Domain performance and conducted DD OS upgrades, enhancing system stability and performance.
Education
Master of Technology - Power Electronics
Visvodaya Engineering College
Kavali10-2016
Bachelor of Technology - Electrical Engineering (EEE)
PBR Visvodaya Institute of Technology & Science
Kavali, India11-2010
Skills
- Backup and Recovery using Commvault/ Veeam Backup and Replication/ EMC Networker/ Avamar/ Cohesity and Rubric
- Operating System : Windows/ Linux
- Database : Mssql and Oracle
- ITIL Process using Service Now
- Virtualization : Vmware/ Nutanix/ Hyper V
Languages
Telugu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Timeline
Technical Lead
Wipro Technologies CDC 5 SEZ
11.2022 - Current
Sr System Engineer
Cognizant
01.2021 - 11.2022
Analyst
HCL Technologies
07.2017 - 01.2021
Master of Technology - Power Electronics
Visvodaya Engineering College
Bachelor of Technology - Electrical Engineering (EEE)
PBR Visvodaya Institute of Technology & Science