Sivakrishna Menon R
Sr. GM - Supply Chain and Biomedical
Chennai
Summary
Dedicated Ophthalmology professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Sr. GM - Supply Chain & Biomedical
Maxivision Super Specialty Eye Hospitals
Hyderabad, Telungana
08.2024 - Current
GM - Supply Chain
Dr Agarwal's Group Of Eye Hospitals
Chennai
04.2023 - 07.2024
- Trained and guided team members to maintain high productivity and performance metrics.
- Introduced new alternate to reduce COGS and increase margin 40% to 50%
- Maintained quality and accuracy while choosing alternate products
- Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Negotiated favorable contracts with suppliers, securing competitive pricing without compromising on product quality or service delivery standards.
- Enhanced employee retention, providing ongoing training and development opportunities.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Managed purchasing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
DGM - Procurement, Production & Customer Service
Elisar Vision Technology
Chennai
06.2019 - 03.2023
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Collaborated with team members to improve overall response times and service quality.
- Increased efficiency and team productivity by promoting operational best practices.
- Formulated demand planning and generated supply chain management metrics.
- Enhanced supply chain efficiency by streamlining processes and implementing new software solutions.
- Implemented 5S methodology to improve production quality and Fish bone diagram to find out Root Cause
Senior Service Specialist
Carl Zeiss
12.2017 - 06.2019
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Examined service history and provided initial inspection of equipment to identify issues.
- Trained staff on operating procedures and company services.
- Suggested additional services to customers in order to meet upsell goals.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Mentored junior team members to improve their skills and overall performance in workplace.
- Streamlined service operations for increased efficiency, implementing new processes and procedures.
Senior Manager - Biomedical
Dr. Agarwal's Group Of Eye Hospitals
10.2010 - 11.2017
- Held monthly meetings to reduce downtime and improve quality of equipment.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Providing best service training to engineers and increase their efficiency to find alternate of spare parts from local market and savings money
- Preparing annual budget(CAPEX,OPEX, AMC, CMC and R&M) for entire group.
- Finding and choosing alternate product to reduce CAPEX value and also reduce COGS from OPEX
- New Hospital project implemented in different African countries like Mauritius, Madagascar, Mozambique, Tanzania, Zambia, Rwanda, Uganda, Kenya, Nigeria and Ghana.
- Import and Export medical equipment and clearing in customs in different countries.
- Installation and demonstration of different manufacturer's equipment in different counties.
- Preparing documentations and submit in medical council to get license in different countries.
Biomedical Engineer
Aravind Eye Care Systems
08.2006 - 09.2010
- Drafted and maintained process and procedure documentation.
- Conducted capital asset and infrastructure planning for medical equipment starting with concept and ending in implementation.
- Optimized medical device performance with thorough testing and analysis, ensuring safety and efficacy.
- Manufactured running light to correct squint for Pediatrics and CCTV cameras for low vision aids. Con
- Conducted maintenance course and attended trainees from different countries.
Education
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
Govt Engineering College
Tirunelveli, India 04.2001 -
High School Diploma -
LAPC
Kovilpatti, India 04.2001 -
Skills
Contract Negotiations
undefinedHoppies
Playing cricket
Swimming
Cycling etc
Timeline
Sr. GM - Supply Chain & Biomedical
Maxivision Super Specialty Eye Hospitals
08.2024 - Current
GM - Supply Chain
Dr Agarwal's Group Of Eye Hospitals
04.2023 - 07.2024
DGM - Procurement, Production & Customer Service
Elisar Vision Technology
06.2019 - 03.2023
Senior Service Specialist
Carl Zeiss
12.2017 - 06.2019
Senior Manager - Biomedical
Dr. Agarwal's Group Of Eye Hospitals
10.2010 - 11.2017
Biomedical Engineer
Aravind Eye Care Systems
08.2006 - 09.2010
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
Govt Engineering College
04.2001 -
High School Diploma -
LAPC
04.2001 -
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