Playing Cricket
SIVAKUMAR MUNIYAN
QA Delivery Manager
Chennai
Summary
1. Team Management: Lead, mentor, and manage the offshore development team, including software engineers, testers, and other technical professionals. Provide technical guidance, support, and motivation to ensure optimal team performance and professional growth. Foster a positive and collaborative team culture that encourages innovation and continuous improvement.
2. Project Planning and Execution: Collaborate with the client's onshore team to understand project requirements, scope, and objectives. Develop project plans, allocate resources, and create schedules to ensure timely and high-quality deliverables. Monitor project progress, identify risks, and implement mitigation strategies to achieve project milestones.
3. Client Relationship Management: Establish and maintain strong relationships with key stakeholders, including the client's project managers, technical leads, and business representatives. Serve as the main point of contact for all communication related to project status, updates, and issue resolution.
4. Quality Assurance: Implement and enforce software development best practices, coding standards, and quality assurance processes. Conduct regular code reviews and ensure adherence to established guidelines to deliver reliable and secure software solutions.
5. Resource Management: Optimize resource allocation, capacity planning, and workload distribution to meet project demands efficiently. Identify skill gaps and training needs within the team and work to address them through training and skill development initiatives.
6. Performance Measurement and Reporting: Track and report on project performance metrics, including progress, budget utilization, and resource utilization. Prepare regular status reports and presentations for the client and senior management.
Overview
17
17
years of professional experience
4
4
Certifications
3
3
Languages
Work History
SIT MANAGER
Lloyds Banking Group (LBG)
6 2023 - Current
- Responded promptly to customer inquiries or complaints
- Reviewed project plans regularly to ensure deadlines are met on time
- Organized and participated in monthly on-site meetings with clientele and subcontractors
- Communicated with local business owners and community members to facilitate use of resources
- Reviewed completed work to verify consistency, quality and conformance.
QA DELIVERY MANAGER
Bank of Montral (BMO)
2022.07 - 2023.02
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices
- Coordinated with customers to plan efficient or special deliveries
- Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences
- Collaborated with technical staff from other departments in order resolve complex problems quickly
- Provided leadership and direction to team members on tasks related to the development, testing, deployment, and support of software applications.
TEST MANAGER
Dexra India Pvt Ltd
2021.07 - 2022.12
- Managed multiple concurrent projects while ensuring timely delivery of high-quality results
- Evaluated new technologies and tools that could improve overall efficiency of the testing process
- Monitored progress of each sprint and provided regular updates to key stakeholders
- Coordinated with developers, testers, project managers and other stakeholders throughout the entire software testing life cycle
- Ensured that all test cases are properly documented according to established standards.
TEAM LEAD
Cognizant Technology pvt ltd
2012.05 - 2021.03
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Trained new staff in relevant processes and procedures
- Delegated daily tasks to team members to optimize group productivity
- Resolved escalated customer complaints or queries promptly and efficiently
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them
- Monitored team performance against targets, taking corrective action where necessary
- Identified opportunities for process improvements, implementing changes when required.
SR CONSULTANT
DELL Services Pvt Ltd
2009.05 - 2012.01
- Monitored progress of ongoing projects to ensure objectives were met within specified time frames
- Reviewed all deliverables prior to release ensuring accuracy, completeness, quality assurance standards are met
- Assisted with continuous business improvement based on learnings from client implementation, previous experiences, and fresh ideas
- Performed cost and benefit analysis on proposed solutions to determine effectiveness.
TEST ANALYST
Accenture Services Pvt ltd
2007.01 - 2008.12
- Performed functional, system, regression and acceptance testing
- Identified software defects and reported them in bug tracking systems
- Reviewed user stories, designs and requirements documents for accuracy of information
- Created detailed test cases and scripts based on business requirements
- Produced test scripts for new automated software testing rounds.
Education
MBA: Master of Business Administration -
Alagappa University
2012.05 -
Skills
Programming Languages
Certification
CSM ( Certified Scrum Master)
Accomplishments
- High Performance Delivery Award by client
- Pillar of the Month from Sr Director
- Quick Leaner Award from management
Activities
- Photography: Active member of a local photography club, capturing moments that tell compelling stories.
- Outdoor Enthusiast: Passionate about hiking and camping, fostering a deep appreciation for nature and teamwork.
- Community Engagement: Volunteering at a local animal shelter, providing care and support for rescued animals.
Interests
Listening Music
Singing song
Timeline
QA DELIVERY MANAGER
Bank of Montral (BMO)
2022.07 - 2023.02
TEST MANAGER
Dexra India Pvt Ltd
2021.07 - 2022.12
TEAM LEAD
Cognizant Technology pvt ltd
2012.05 - 2021.03
MBA: Master of Business Administration -
Alagappa University
2012.05 -
SR CONSULTANT
DELL Services Pvt Ltd
2009.05 - 2012.01
TEST ANALYST
Accenture Services Pvt ltd
2007.01 - 2008.12
SIT MANAGER
Lloyds Banking Group (LBG)
6 2023 - Current
CSM ( Certified Scrum Master)
PSM ( Professional Scrum Master)
Automation Anywhere Certificate
Selenium with Java certificate from Udemy
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