Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Branch Business Manager (Branch Manager)
LAKSHMI VILAS BANK Ltd., Now DBS Bank India Ltd.
10.2011 - 02.2024
Leading a result oriented team and responsible for managing the branch profitability ensuring high quality service and customer relationship management
Own all branch banking objectives and overall branch supervision
Ensure achievement of branch targets by generating business and cross sales
Ensuring branch day-to-day operations are carried out by the staff with 100% compliance on daily basis
Review branch operation reports for audit purposes
Managing & achieving team targets pertaining to cross sale of LI, Jewel Loans, Loan against FD's, mobilization of Fixed Deposits, & deepening of CA/SA balances
Ensure compliance with banking rules, regulations & procedures
Periodic review of progress versus objectives.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Resolved various issues impacting sales management and business operations.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
Education
Bachelor of Computer Applications - Computer Applications
Gulbarga University
Raichur, India
04.2001 -
Master of Computer Applications - Computer Applications
KSOU, Mysuru
Mysuru
04.2001 -
Skills
MS Office
Certification
INSURANCE INSTITUTE OF INDIA (IRDA) CERTIFIED
Professionalscan
Results driven Branch Manager, recognized for exceptional ability to demonstrate leadership in complex operational environments, able to establish clear vision of work goals and guide others towards achieving said goals.
Leading a result oriented team and responsible for managing the branch profitability ensuring high quality service and customer relationship management.
Own all branch banking objectives and overall branch supervision.
Ensure achievement of branch targets by generating business and cross sales.
Ensuring branch day-to-day operations are carried out by the staff with 100% compliance on daily basis.
Review branch operation reports for audit purposes.
Managing & achieving team targets pertaining to cross sale of LI, Jewel Loans, Loan against FD's, mobilization of Fixed Deposits, & deepening of CA/SA balances.
Ensure compliance with banking rules, regulations & procedures.
Periodic review of progress versus objectives.
Timeline
Branch Business Manager (Branch Manager)
LAKSHMI VILAS BANK Ltd., Now DBS Bank India Ltd.
10.2011 - 02.2024
Bachelor of Computer Applications - Computer Applications
Gulbarga University
04.2001 -
Master of Computer Applications - Computer Applications
KSOU, Mysuru
04.2001 -
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