Siva Rama Krishna K

Seasoned Fault Management and Network Engineer with a proven track record at Nokia Solutions and Networks India Pvt Ltd. Excelled in enhancing fault detection processes and root cause analysis, leveraging expertise in HUAWEI - U2000 and a continuous learning mindset. Skilled in network troubleshooting, committed to delivering high-quality solutions.

• Working on ECI NMS-SDH-Fiber (version Light soft V11), Alcatel NMS, Huwaei
• Working knowledge on Leased Lines (MPLS, DLC, ILL, PRI Lines), ECI Mux (BG, XDM, NPT) & Alcatel(1642,1660 &1662) & OSN1832 X4, OSN1832 X8, OSN1832
  X16,OSN1800, OSN7500
• Handling tickets from customer support team and troubleshooting
  several issues by isolating the faults in network/customer end.
• end to end support for the enterprise services like PRI, MPLS, NPLC
  and LL.
• Co-ordination with field teams for trouble shooting the services and equipment related issues.
• Supporting delivery team for migration of service/New service
  provisioning/NE upload/deletion
• Migrating the traffic from Electrical to Optical/Ethernet in ECI network vice versa.
• New node insertion, Node addition, Node deletion, Topology creation between STM-1, STM-4, STM-16 & STM-64 layers.
• Responsibility for alarm monitoring and alarm management for all network services within the scope of work delegated by work area responsible Engineer / shift Head / Field Engineer.
• Trouble Shooting (KLM mismatch, Traffic rerouting, labeling, reducing alarm count in NMS, etc.)
• Root cause analysis of potential and traffic outage related problems and troubleshoot of SDH circuits ranging from E1 to STM-64 bandwidth.
• Working in C-NOC as Transmission FM Engineer for TATA CDMA & GSM Network.
• Using TSRM (Tivoli Service Request Manager) for Fault Ticket generation, Fault work flow management and Fault resolution.
• Actively involved in Raising TT (Trouble Ticket), Follow-up and closing of TTs, rectification of all kind of fault related to network using TSRM & Net cool tools.
• Initiated continuous follow-ups for maintaining proper database of south transmission circuits.
• Planned Event Management. Review the Preventive Maintenance activities & ensure compliance as per schedule.
• Handling the Enterprise related problems related to Lease lines, ILL, DSLAM Links and PRI links & Escalation of Customer feedback.
• Coordinating with other Operators (TATA, BIL, VODAFONE, IDEA and etc) in shared base fiber connectivity.
• Alarm logging, troubleshooting, fault localization and taking subsequent preventive and corrective actions.

I hereby declare that; the above information is true to the best of my knowledge., 07/18/22, Hyderabad, Siva Rama Krishna K

I have Around 9 years(8.10Years) of experience in Transmission & SA (Service Assurance) to check customer links, fiber cuts and resolve the same with rerouting. I have good problem solving, debugging skills and good knowledge in Microsoft Excel.

• Father's Name: Venkateswara Rao
• Date of Birth: 07/25/84
• Marital Status: Married