Sivateja Mamidi
Pasalapaudi
Summary
An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favor of the company,committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
AU SMALL FINANCE BANK
Hyderabad
09.2022 - Current
- Processing of CTS NATIONAL GRID I/w & O/W cheques
- Checking CPPS data on daily basis and identifying fraudulent & errors in the process & taking the customer confirmation for processing of inward cheques
- Resolving complaints received from other banks and settling the funds as per process
- Analyzing and resolving complaints of wrong credit transactions
- Processing of ECS-NACH request from pan india on daily basis
- providing viable solution for branches on CTS&NACH related queries
Assistant Manager-1
ICICI BANK
Hyderabad
06.2021 - 08.2022
- Dealing with Debit & Credit &APB settlements with NPCI on daily basis.
- Processing service request from different branches all over india
- Monitored office accounts in pan India level
- Presented MIS to high management on the team's behalf
- Engaged in excellent client communication and offered them viable solutions
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with seniors on developing process as much as easy to save time & manpower.
Education
B.COM COMPUTERS -
VSMCOLLEGE (AUTONOMOUS)
Ramachandrapuram10-2020
CEC -
SVSR GOVT JR COLLEGE
Mandapeta04-2017
SSC -
S CH SR ZPPH SCHOOL
Pasalapudi04-2015
Skills
- Multitasking
- Problem Solving
- Time Management
- Training and knowledge sharing
- Critical Thinking
- Excellent problem analysis
Certification
- NISM-Mutual Funds Distributors
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Computer skills
- Worked with core banking software-FINACLE & FLEXCUBE
- TALISMA,CRM,NACH APPLICATION
- Knowledge with Microsoft office kit–MS Excel, MS Word, PowerPoint, and Outlook.
Timeline
Assistant Manager
AU SMALL FINANCE BANK
09.2022 - Current
Assistant Manager-1
ICICI BANK
06.2021 - 08.2022
B.COM COMPUTERS -
VSMCOLLEGE (AUTONOMOUS)
CEC -
SVSR GOVT JR COLLEGE
SSC -
S CH SR ZPPH SCHOOL
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